Hi, Tim,

I was looking at some responses to the face-id dilemma.  I had someone from 
Apple Support help me reset my face-id and it worked.  However, i tried to 
unlock it several times with no success.  Is there a certain way I should be 
holding my phone to make it work?  iI have my attention features off and am 
just confused.


Mary Jo Partyka
choir...@gmail.com


> On May 7, 2019, at 11:08 AM, 'Tim Kilburn' via MacVisionaries 
> <macvisionaries@googlegroups.com> wrote:
> 
> Hi,
> 
> I don't have any real issues with Face ID.  Do you have the Attention feature 
> disabled?  Normally, I just pull out my iPhone, put it in a close enough 
> proximity to normal position, then press the side button.  Within a very 
> short time, I feel the double-haptic vibration and I'm good to go.  It 
> doesn't even need to be in perfect position.  I can have it a little off to 
> the side, or a little higher or lower than my face, and it unlocks just fine. 
>  I only need to enter the pass-code once every week or two.  The times that I 
> do have an issue with it not recognizing my face, I just lock the screen, 
> wait a second or so then go through the process again and it unlocks.
> 
> Later...
> 
> Tim Kilburn
> Apple Teacher
> (with Swift Playgrounds Recognition)
> Fort McMurray, AB Canada
> 
> On May 7, 2019, at 08:38, Mika Pyyhkala <pyyhk...@gmail.com 
> <mailto:pyyhk...@gmail.com>> wrote:
> 
> I got the iPhone 10S around launch time, and while of course face id
> technically works with VoiceOver, I find its much less efficient and
> time consuming than touch id.  It seems to take more effort than it
> did with touch id.
> 
> At least a few to several times a day I have to manually enter my
> passcode.  This was rarely the case with touch id, maybe with touch
> id, I might have to manually enter my passcode a few times a week
> rather than a few times a day.
> 
> I have to concentrate a little bit to get face id to work where as the
> touch id "just worked," it was kind of like breathing you never had to
> even think about it for a nanosecond.
> 
> I wish someone did a study to see how much longer it takes VoiceOver
> users to unlock the phone with face id instead of touch id.  I would
> be shocked if it the same or faster.
> 
> It probably takes, I'm just guessing, an extra 1-3 seconds on average
> to unlock the phone.
> 
> I find it also is a much less natural movement to have to pull the
> phone pretty far from my face to unlock it as opposed to using the
> fingerprint.
> 
> I am curious if the rest of you have this experience, or if you have
> gotten face id to the point whereyou think its just as efficient and
> does not take any longer than touch id.
> 
> I'm not sure if Jonathan Mosen still reads this list but he has
> mentioned  as an example and data point that he does not miss the
> touch id and he does not find the face id to be less efficient.
> 
> I would hate to go backwards but I find the face id to be at least a
> moderate annoyance when I was used to touch id working nearly
> perfectly 99% of the time.
> 
> Best,
> Mika
> 
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