Karen, Hehehehaha, I’ve been on the phone with Verizon’s center for customers with disabilities numerous times regarding getting DVS working. They are the ones who told me I had to enable Spanish as the language to get DVS to work.
So the deal is this any program that does not have DVS or a Spanish broadcast comes over in English. If DVS & Spanish are available then DVS is what we get. However, if there is no DVS and Spanish is available then the broadcast is in Spanish. Turns out there is a fair amount of programming in Spanish and we’re paying for stations we can’t watch anymore because its in a language we don’t speak! Its very frustrating to say the least. I only asked Verizon a week or two ago when they will have a better option available under the newer FCC rulings, and they can only tell me they don’t know. Eileen. From: Karen Lewellen Sent: Thursday, September 10, 2015 2:14 PM To: macvisionaries@googlegroups.com Subject: Re: Fw: TVOS Accessibility Hi Eileen granted, this may depend on which state you are based in, but you should get audio description without the need to lose English at other times. Have you called Verizon's customer service center for those with disabilities directly? There is a toll-free number on their website. or I have the one for wireless, 1-888-262-1999. They can transfer you to the main one. be sure to tell them you are seeking the customer service center for people with disabilities. They can correct your set box problem, including sending at no charge a technician to make the corrections. If this makes no sense write me privately and I will lend a hand. Apple tv is not likely to address this for you, it works with but not as your set top box. HTH, Kare On Thu, 10 Sep 2015, Eileen Scrivani wrote: > Hi All, > > I am very interested in Apple TV, but am not clear on what it will give me > that I might already have. Currently with Verizon FIOS as our provider, we > have enabled the Described Video Service option on the TV/set top box. The > draw back for us with this is that in order to get description, we had to > enable Spanish as the language and we’re not a spanish speaking household. > So if programs are on that would normally be in English, we get them > broadcast in spanish if/when DVS is not offered. And, Verizon doesn’t give > a way that we can change the option without sighted assistance. > > So, I’m wondering if we decide to buy an Apple TV, will it give us control > over the set-top box/cable settings? And, will it operate as our standard TV > remote for changing stations, adjusting volume, and switching between > DVD/video player and TV? > > Also, will it provide any better access to say tv program listings that are > visually shown on a certain station? Both of us are totally blind so these > are the things that would really make it beneficial if we get one. > > And, finally, , will it just work with our current Verizon connections or do > we have to buy additional service to get it working? > > I know I’ve asked a lot, but I find it confusing so appreciate any insight > you all can offer. > > Thanks. > > Eileen > > From: Kevin Shaw > Sent: Thursday, September 10, 2015 8:24 AM > To: macvisionaries@googlegroups.com ; viph...@googlegroups.com > Subject: TVOS Accessibility > > Apple’s page on TVOS accessibility. > > http://www.apple.com/accessibility/tvos/ > > > Kevin > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
