Hi Eileen
granted, this may depend on which state you are based in, but you should
get audio description without the need to lose English at other times.
Have you called Verizon's customer service center for those with
disabilities directly?
There is a toll-free number on their website.
or I have the one for wireless, 1-888-262-1999.
They can transfer you to the main one. be sure to tell them you are
seeking the customer service center for people with disabilities.
They can correct your set box problem, including sending at no charge a
technician to make the corrections.
If this makes no sense write me privately and I will lend a hand.
Apple tv is not likely to address this for you, it works with but not as
your set top box.
HTH,
Kare
On Thu, 10 Sep 2015, Eileen Scrivani wrote:
Hi All,
I am very interested in Apple TV, but am not clear on what it will give me that
I might already have. Currently with Verizon FIOS as our provider, we have
enabled the Described Video Service option on the TV/set top box. The draw
back for us with this is that in order to get description, we had to enable
Spanish as the language and we???re not a spanish speaking household. So if
programs are on that would normally be in English, we get them broadcast in
spanish if/when DVS is not offered. And, Verizon doesn???t give a way that we
can change the option without sighted assistance.
So, I???m wondering if we decide to buy an Apple TV, will it give us control
over the set-top box/cable settings? And, will it operate as our standard TV
remote for changing stations, adjusting volume, and switching between DVD/video
player and TV?
Also, will it provide any better access to say tv program listings that are
visually shown on a certain station? Both of us are totally blind so these are
the things that would really make it beneficial if we get one.
And, finally, , will it just work with our current Verizon connections or do we
have to buy additional service to get it working?
I know I???ve asked a lot, but I find it confusing so appreciate any insight
you all can offer.
Thanks.
Eileen
From: Kevin Shaw
Sent: Thursday, September 10, 2015 8:24 AM
To: macvisionaries@googlegroups.com ; viph...@googlegroups.com
Subject: TVOS Accessibility
Apple???s page on TVOS accessibility.
http://www.apple.com/accessibility/tvos/
Kevin
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