If memory serves, you met with this using the app, is that correct?
If so, are others checking the same way?
Kare
On Sun, 11 Jan 2015, Sarai Bucciarelli wrote:
Hello:
I do a lot of Swagbucking and m Amazon cards are sent via email, so that
isn???t the issue. I???ve redeemed Amazon cards for years without issues.
Saturday was the first time I???ve ever seen this. I even tried with different
web browsers. The people at Amazon said some parts of their site use captchas
now. Go figure.
On Jan 11, 2015, at 8:47 PM, Cheryl Homiak <cah4...@icloud.com> wrote:
First of all, I have redeemed several gift cards from Amazon and there was no
captcha. I thought maybe it had changed recently when I read this thread but I
went to the website and I see no captcha. I approached this both from the main
site and the access site even though I never actually use the access site. Both
with Audible and Amazon, I much prefer to use the main site. So I'm a little
puzzled as to how one person could see a captcha while another doesn't. You do
have to sign in with your username and password and you do have to enter the
claim code. You even can get around reading a claim code by having people email
your gift cards instead of sending them by snail mail or giving them to you
when the person involved uses email. It's not that i'm doubting your statement
that there was a captcha; I personally simply don't see any request for one and
never have in my own experience. Maybe they have started doing it for some
accounts and others will follow though that doesn't totally make sense to me
either.
Secondly, some other form of security besides username and password in some
instances is not, in my opinion, overkill. At least from what I know about
passwords being stolen or hacked, i don't think it's overkill. We can argue
about whether that other form should be captcha r not and we can argue about
whether or not there should be an accessible alternative and what that
alternative should be, but i don't really think we can argue that something in
addition to username and password is overkill, at least in some situations.
It is true that Amazon does require captchas in some instances; I rarely run
into this on Amazon but I think when you set up an account and perhaps when you
change your password you might have to enter a captcha, but I'm not going to
change mine just to test this out. There may be some other instances.
--
Cheryl
I tried and tried to turn over a new leaf.
I got crumpled wads of tear-stained paper
thrown in the trash!
Then God gave me a new heart and life:
His joy for my despairing tears!
And now, every day:
"This I call to mind,
and therefore I have hope:
The steadfast love of the Lord
never ceases;
his mercies never come to an end;
they are new every morning;
great is your faithfulness."
(Lamentations 3:21-23 ESV)
On Jan 11, 2015, at 5:47 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com
<mailto:sarai.bucciare...@gmail.com>> wrote:
Not to mention it is not convenient to call them each time you want to redeem a
gift card!
I mean, come on! You hae to log in to your account with your user name and
password, a captcha is just over kill!
On Jan 10, 2015, at 9:55 PM, Gabe Griffith <gabrielgriff...@gmail.com
<mailto:gabrielgriff...@gmail.com>> wrote:
Hi,
Thanks for this information Sarai. I'm sending it to an accessibility lawyer I
know here in California to get her take on whether or not this is an acceptable
solution and what further action can be taken. I for one am not comfortable
with this solution as it would mean giving an amazon representative anything
from your gift card number to your password which could give them access to
saved credit card information.
Gabe
On Jan 10, 2015, at 5:57 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com
<mailto:sarai.bucciare...@gmail.com>> wrote:
Hello,
Amazon.com <http://amazon.com/> implements CAPTCHA on several features on Amazon.com
<http://amazon.com/> such as password changes. Users are presented with a picture,
and asked to copy the text string in the picture into a text entry field before continuing.
Entering the characters displayed helps prevent automated programs from accessing
features on Amazon.com <http://amazon.com/>. We do this to maintain the
security of your account and personal information.
If you're presented with a verification screen and you're unable to read or
enter the word(s) displayed, please click or press enter on the following link.
You can either enter your number and we'll give you a call, or you call us
directly at one of the numbers provided on the page.
www.amazon.com/accessibility-contactus
<http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Faccessibility-contactus%3Fref_%3Dpe_584750_33951330&A=L2VILWOTCGCVWFJ3YUTTK1LWI7OA&H=HMM2AWSSYZHZPISD7FSW9PV0K5KA>
We hope to see you again soon.
Best regards,
Bea D.
Did I solve your problem?
Yes
<http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhy%26ref_%3Dpe_584750_33951330_cscem_hmdyes_ht_1&A=VZAXUBITMXTEFDBFGJJW3KECUKIA&H=ZD697QAXRKRNDCWYJYU9HUDLJPWA>
No
<http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhn%26ref_%3Dpe_584750_33951330_cscem_hmdno_ht_1&A=FRQF5EPAQXXQHNKVLU9XKWRA2RGA&H=QAOA43UIY5WSPJMYUFTPPHU0L34A>
Your feedback is helping us build Earth's Most Customer-Centric Company.
Thank you.
Amazon.com <http://amazon.com/>
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