Not to mention it is not convenient to call them each time you want to redeem a 
gift card!
I mean, come on! You hae to log in to your account with your user name and 
password, a captcha is just over kill!
> On Jan 10, 2015, at 9:55 PM, Gabe Griffith <gabrielgriff...@gmail.com> wrote:
> 
> Hi,
> 
> Thanks for this information Sarai. I'm sending it to an accessibility lawyer 
> I know here in California to get her take on whether or not this is an 
> acceptable solution and what further action can be taken. I for one am not 
> comfortable with this solution as it would mean giving an amazon 
> representative anything from your gift card number to your password which 
> could give them access to saved credit card information.
> 
> Gabe
> 
> 
> On Jan 10, 2015, at 5:57 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com 
> <mailto:sarai.bucciare...@gmail.com>> wrote:
> 
>> 
>> Hello, 
>> 
>> Amazon.com <http://amazon.com/> implements CAPTCHA on several features on 
>> Amazon.com <http://amazon.com/> such as password changes. Users are 
>> presented with a picture, and asked to copy the text string in the picture 
>> into a text entry field before continuing. 
>> 
>> Entering the characters displayed helps prevent automated programs from 
>> accessing features on Amazon.com <http://amazon.com/>. We do this to 
>> maintain the security of your account and personal information. 
>> 
>> If you're presented with a verification screen and you're unable to read or 
>> enter the word(s) displayed, please click or press enter on the following 
>> link. You can either enter your number and we'll give you a call, or you 
>> call us directly at one of the numbers provided on the page. 
>> 
>> www.amazon.com/accessibility-contactus 
>> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Faccessibility-contactus%3Fref_%3Dpe_584750_33951330&A=L2VILWOTCGCVWFJ3YUTTK1LWI7OA&H=HMM2AWSSYZHZPISD7FSW9PV0K5KA>
>>  
>> 
>> We hope to see you again soon.
>> 
>> Best regards,
>> Bea D.
>> Did I solve your problem?
>> Yes 
>> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhy%26ref_%3Dpe_584750_33951330_cscem_hmdyes_ht_1&A=VZAXUBITMXTEFDBFGJJW3KECUKIA&H=ZD697QAXRKRNDCWYJYU9HUDLJPWA>
>>   No 
>> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhn%26ref_%3Dpe_584750_33951330_cscem_hmdno_ht_1&A=FRQF5EPAQXXQHNKVLU9XKWRA2RGA&H=QAOA43UIY5WSPJMYUFTPPHU0L34A>
>> Your feedback is helping us build Earth's Most Customer-Centric Company.
>> 
>> Thank you.
>> Amazon.com <http://amazon.com/>
> 
> 
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