First of all, I have redeemed several gift cards from Amazon and there was no captcha. I thought maybe it had changed recently when I read this thread but I went to the website and I see no captcha. I approached this both from the main site and the access site even though I never actually use the access site. Both with Audible and Amazon, I much prefer to use the main site. So I'm a little puzzled as to how one person could see a captcha while another doesn't. You do have to sign in with your username and password and you do have to enter the claim code. You even can get around reading a claim code by having people email your gift cards instead of sending them by snail mail or giving them to you when the person involved uses email. It's not that i'm doubting your statement that there was a captcha; I personally simply don't see any request for one and never have in my own experience. Maybe they have started doing it for some accounts and others will follow though that doesn't totally make sense to me either.
Secondly, some other form of security besides username and password in some instances is not, in my opinion, overkill. At least from what I know about passwords being stolen or hacked, i don't think it's overkill. We can argue about whether that other form should be captcha r not and we can argue about whether or not there should be an accessible alternative and what that alternative should be, but i don't really think we can argue that something in addition to username and password is overkill, at least in some situations. It is true that Amazon does require captchas in some instances; I rarely run into this on Amazon but I think when you set up an account and perhaps when you change your password you might have to enter a captcha, but I'm not going to change mine just to test this out. There may be some other instances. -- Cheryl I tried and tried to turn over a new leaf. I got crumpled wads of tear-stained paper thrown in the trash! Then God gave me a new heart and life: His joy for my despairing tears! And now, every day: "This I call to mind, and therefore I have hope: The steadfast love of the Lord never ceases; his mercies never come to an end; they are new every morning; great is your faithfulness." (Lamentations 3:21-23 ESV) On Jan 11, 2015, at 5:47 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com> wrote: Not to mention it is not convenient to call them each time you want to redeem a gift card! I mean, come on! You hae to log in to your account with your user name and password, a captcha is just over kill! > On Jan 10, 2015, at 9:55 PM, Gabe Griffith <gabrielgriff...@gmail.com > <mailto:gabrielgriff...@gmail.com>> wrote: > > Hi, > > Thanks for this information Sarai. I'm sending it to an accessibility lawyer > I know here in California to get her take on whether or not this is an > acceptable solution and what further action can be taken. I for one am not > comfortable with this solution as it would mean giving an amazon > representative anything from your gift card number to your password which > could give them access to saved credit card information. > > Gabe > > > On Jan 10, 2015, at 5:57 PM, Sarai Bucciarelli <sarai.bucciare...@gmail.com > <mailto:sarai.bucciare...@gmail.com>> wrote: > >> >> Hello, >> >> Amazon.com <http://amazon.com/> implements CAPTCHA on several features on >> Amazon.com <http://amazon.com/> such as password changes. Users are >> presented with a picture, and asked to copy the text string in the picture >> into a text entry field before continuing. >> >> Entering the characters displayed helps prevent automated programs from >> accessing features on Amazon.com <http://amazon.com/>. We do this to >> maintain the security of your account and personal information. >> >> If you're presented with a verification screen and you're unable to read or >> enter the word(s) displayed, please click or press enter on the following >> link. You can either enter your number and we'll give you a call, or you >> call us directly at one of the numbers provided on the page. >> >> www.amazon.com/accessibility-contactus >> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Faccessibility-contactus%3Fref_%3Dpe_584750_33951330&A=L2VILWOTCGCVWFJ3YUTTK1LWI7OA&H=HMM2AWSSYZHZPISD7FSW9PV0K5KA> >> >> >> We hope to see you again soon. >> >> Best regards, >> Bea D. >> Did I solve your problem? >> Yes >> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhy%26ref_%3Dpe_584750_33951330_cscem_hmdyes_ht_1&A=VZAXUBITMXTEFDBFGJJW3KECUKIA&H=ZD697QAXRKRNDCWYJYU9HUDLJPWA> >> No >> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhn%26ref_%3Dpe_584750_33951330_cscem_hmdno_ht_1&A=FRQF5EPAQXXQHNKVLU9XKWRA2RGA&H=QAOA43UIY5WSPJMYUFTPPHU0L34A> >> Your feedback is helping us build Earth's Most Customer-Centric Company. >> >> Thank you. >> Amazon.com <http://amazon.com/> > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com > <mailto:macvisionaries+unsubscr...@googlegroups.com>. > To post to this group, send email to macvisionaries@googlegroups.com > <mailto:macvisionaries@googlegroups.com>. > Visit this group at http://groups.google.com/group/macvisionaries > <http://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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