I don't recall people saying that complaining to Apple would ruin 
accessibility. It is how you complain and your perspective that are being 
debated as far as I know.

-- 
Cheryl

I tried and tried to turn over a new leaf.
I got crumpled wads of tear-stained paper
thrown in the trash!
Then God gave me a new heart and life:
His joy for my despairing tears!
And now, every day:
"This I call to mind,
and therefore I have hope:
The steadfast love of the Lord
never ceases;
his mercies never come to an end;
they are new every morning;
great is your faithfulness."
(Lamentations 3:21-23 ESV)




> On Oct 19, 2014, at 9:34 PM, Brian Fischler <brianfisch...@me.com> wrote:
> 
> Just an FYI to those of you who feel that complaining to Apple will ruin 
> accessibility which is a very laughable premise. I just read an article on a 
> main stream tech site where many in the sighted world have lit up the Apple 
> forums complaining about the loss of the side bar in iTunes. I wonder if 
> those people on that list are wondering if Apple will just cease to exist 
> because people are complaining. Ridiculous concept. If you don't like changes 
> to a product you have purchase it shouldn't matter if you are sighted or 
> blind, say something. I personally don't mind losing the side bar, but would 
> like to have it as an option and who knows maybe like the camera roll Apple 
> will realize it made a mistake and bring it back. I am just hoping we get a 
> couple of VoiceOver fixes in IOS 8.1 as it would actually be nice to dial a 
> phone number on my iPhone.
> On Oct 19, 2014, at 7:33 PM, Buddy Brannan <bu...@brannan.name> wrote:
> 
>> See, here's the thing. We *are* being treated like everyone else. Now that 
>> we have mainstream access to mainstream products, that also means that our 
>> bugs get stuck in the queue with everyone else's bugs. They get prioritized 
>> along with everybody else's bugs. And they get fixed in the schedule with 
>> everybody else's bugs. The tradeoff we get for out of the box accessibility 
>> from a mainstream manufacturer is that we don't get special releases or 
>> fixes specific to our needs. We get them on the same schedule as everyone 
>> else's bugs. Sometimes we may not like the priority our requests get, but 
>> it's the price we pay for getting exactly what we've asked for for years. 
>> 
>> Change is inevitable. iTunes has changed. I'm not a huge fan of the change 
>> either, but there it is, and I can still use it, even if I like it less. My 
>> like or dislike of it, however, doesn't have any bearing on whether or not 
>> it's accessible. Same with Yosemite in general; it's changed. I haven't 
>> really had any real problems with it, generally speaking. I mostly like the 
>> changes, apart of course for iTunes 12. But I'm definitely not seeing 
>> significant accessibility impacts on what I do with OS X from day to day. 
>> 
>> Yep. Early betas were pretty awful. Early betas for iOS8 were also horribly 
>> broken. But that's why they're betas. I've told people who have asked me 
>> whether iOS8 is worth having, I've told them that I have a pretty skewed 
>> view on that, since by comparison to the early betas, it's really good, so I 
>> have no significant complaints. Well...I have to say, I've recently had 
>> occasion to look at iTunes Radio, and notice that it doesn't really read the 
>> way they're supposed to. I expect it will get fixed in due course, but, 
>> again, on Apple's schedule, along with everybody else's bugs, in the queue, 
>> in its order, in priority with everybody else's bugs. Because seriously, if 
>> you think that we're the only ones dealing with bugs, sometimes really 
>> inconvenient bugs, you're at best naive, at worst delusional. 
>> 
>> Anyway, yes. We have gotten exactly what we've been asking for. That 
>> sometimes means unpleasant side effects. Myself, I'm happy to take the 
>> unpleasant side effects as a part of the whole package. Does this make me an 
>> Apple apologist? Does this mean that I'm willing to settle for the crumbs 
>> from the table, as it were, and am content with my lot as a second-class 
>> citizen? far from it. It means I recognize that my problems are a subset of 
>> all the problems that Apple is dealing with to make things work, sometimes 
>> in the face of pretty significant change. 
>> 
>> Absolutely send notes to the accessibility team. But if you do, be specific. 
>> If you can't be specific, don't bother, because no one can fix bugs without 
>> specific ways to reproduce them. 
>> 
>> -- 
>> Buddy Brannan, KB5ELV - Erie, PA
>> Phone: 814-860-3194 
>> Mobile: 814-431-0962
>> Email: bu...@brannan.name
>> 
>> 
>> 
>>> On Oct 19, 2014, at 7:09 PM, Pamela Francis <gypsykitt...@gmail.com> wrote:
>>> 
>>> In the answer to a couple of your questions, ask for a company making their 
>>> products usable by the disabled, do you or do you not remember what sharp 
>>> did for us with talking clocks and calculators? Do you also know that 
>>> Panasonic makes  optional talking caller ID in its cordless phones? For 
>>> years swans foods offered all of their catalogs in braille along with their 
>>> cooking  directions as one could also read on their boxes. It is not 
>>> unreasonable or pompous to expect to be treated the same as anyone else in 
>>> the same store paying the same money for the same product. If you consider 
>>> that pompous, you must be living with your parents who do everything for 
>>> you. I do not. I've lived away from my family since 1974, then married, 
>>> raise two children and have four grandchildren. I've been through the times 
>>> where we didn't as much as have digital readings on elevators or braille on 
>>> hotel room doors. I travel anywhere I want to go, do anything I want to do. 
>>> I do not expect special treatment. I ask for what I need.
>>> 
>>> Pam Francis
>>> 
>>> On Oct 19, 2014, at 5:10 PM, The Believer <ancient.ali...@icloud.com> wrote:
>>> 
>>> That is a first. The general public now dictates what the disabled public 
>>> gets? Apple develops products for the mainstream market...and they also 
>>> have enabled these same products to be usable by the disabled. Can amy 
>>> other comppany claim that?
>>> 
>>> We all can walk into any Apple store along with the sighted general public 
>>> and buy the same products they do and use the same products alongside them.
>>> 
>>> And if we have an issue with our product, we can walk into any Apple store 
>>> or cal their toll free number and get the same assistance.
>>> 
>>> Why should we expect any different treatment? Because we are blind? That, 
>>> IMO, is shortsightedness and perhaps even pompous. It certainly will not 
>>> get one very far.
>>> 
>>> No one is glossing over anything. On the other hand, some are over the top 
>>> downright unreasonable.
>>> 
>>> From The Believer. . .
>>> . . . what if it were true?
>>> ancient.ali...@icloud.com
>>> 
>>>> On 10/19/2014 2:02 PM, Pamela Francis wrote:
>>>> Hi,
>>>> I'm normally not one to complain for the sake of complaining. I am a 
>>>> realist. I know that we as a market are a minority within Apple's customer 
>>>> base. I will give them credit where it's due. They did take the lead in 
>>>> accessibility. However, mainstream society has caught on to the fact that 
>>>> Apple products are accessible to blind people. That in itself is a double 
>>>> edge sword. None of us want to be put into a corner and told what is good 
>>>> for us by our cited peers.  we want general society to except what we can  
>>>> use on its own merit showing them we can use products that they can use. 
>>>> there are still those who think that Apple products are simply all we can 
>>>> use. It's an all or nothing statement within the cited community as much 
>>>> as it is within our community. If that same statement is made with an 
>>>> aside a community, no one gripes.  However if we say anything, we're 
>>>> complaining. Apple has become aware of what the cited community believes 
>>>> it's capable of doing for us, therefore they have
>>> become lackadaisical forcing us to settle for whatever they throw at us, as 
>>> it has been within Windows another third-party screen readers. If I go in 
>>> to the grocery store and purchase what is supposed to be a complete 
>>> packaged product, get it home find out it isn't, take it back to the store; 
>>> am I complaining because I can't see? I don't think so.
>>>> What I'm getting at by this rant is if there is a given feature supported 
>>>> by a given manufacturer that is designed for us or any other accessibility 
>>>> community, it should be fully featured and attended to with the same 
>>>> fervor as is done for the majority of its customer base. The fact that 
>>>> they maintain an accessibility line within itself on its face is a good 
>>>> thing. However, if those people truly have no say as to how things are 
>>>> done, are they there only for lipservice? I'm not willing to walk into a 
>>>> store, pay the same price for a product that my cited peers do and not 
>>>> have a right to complain about its functionality whether it's for me or 
>>>> for my cited peers. We as a blind community for too many years have been 
>>>> told we had to settle for second place. In many cases prior to the 
>>>> Internet we didn't have a means to communicate with people are issues, 
>>>> therefore we were forced to settle. That is no longer the case. To those 
>>>> who choose to regale the things that Apple does without being w
>>> illing to admit apples faults, you are hurting all of us. Take that for 
>>> what it's worth.
>>>> 
>>>> Pam Francis
>>>> 
>>>> On Oct 19, 2014, at 2:23 PM, The Believer <ancient.ali...@icloud.com> 
>>>> wrote:
>>>> 
>>>> I did not have a disastrous experience. I had just gotten a new Macbook 
>>>> with Mountain Lion and Mavericks came out shortly after that. And history 
>>>> repeats itself today with Yosemite.
>>>> 
>>>> There were many complaints about Mavericks. Meanwhile, I worked with ML, 
>>>> trying to forget Windows. Finally I upgraded to Mavericks about a month 
>>>> ago! (smiles)
>>>> 
>>>> I am still learning to use the Mac but it may not take me as long to move 
>>>> to Yosemite. Maybe a month? I will install iOS 8 at the same time but not 
>>>> intil both are better behaved.
>>>> 
>>>> From The Believer. . .
>>>> . . . what if it were true?
>>>> ancient.ali...@icloud.com
>>>> 
>>>>> On 10/19/2014 12:15 PM, Christine Grassman wrote:
>>>>> I agree.  While I would stop short of placing Apple on a pedestal, as no 
>>>>> one or company is worthy of that level of responsibility, I am realistic 
>>>>> about the varying preferences and needs of a customer base consisting of 
>>>>> millions of people, and I am steadfastly grateful for Apple and its 
>>>>> integral part in allowing me to complete the essential tasks of my job 
>>>>> and to enjoy much of what my sighted peers enjoy on a reasonably 
>>>>> equitable playing field out of the box.
>>>>> I intend to write to Apple as someone who continues to appreciate its 
>>>>> devices and software a great deal, and urge it not to forget little me 
>>>>> and those like me.
>>>>> I think any "absolutist" or all-or-nothing statements do no good.
>>>>> I decided after a disastrous experience with Mavericks when it was first 
>>>>> released that I would never again update immediately after a first 
>>>>> release. I am anxious to avail myself of continuity, hand off, iBooks, 
>>>>> and answering calls on my MacBook, but I can wait.  I know for a fact 
>>>>> that a VoiceOver lag will bother me in the extreme, and the very first 
>>>>> thing I did was read Applevis's article on the bugs, even though I had no 
>>>>> intention of updating right away.  I am currently content, and I await 
>>>>> Yosemite's evolution.
>>>>> Christine
>>> 
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