Pam,
Can you definitinely show us proof that our needs are less important
to Apple?
From The Believer. . .
. . . what if it were true?
ancient.ali...@icloud.com
On 10/19/2014 5:23 PM, Pamela Francis wrote:
Hi Buddy,
I can't disagree with your post, however my question to you is this why when
there are visually impaired beta testers under NDA specifically to report
issues that deal with accessibility does Apple not pay attention to what is
being reported to them? If it was something to do with graphics for the way
another file was managed that handled iMessage as an example that was broken
having nothing to do with us it will get fixed. However if the same issue
happened to us because of our accessibility needs, we would be further down the
queue. That's the issue I have. Is not about special treatment. Our
accessibility to their equipment, is as important as any other function of the
unit.
Pam Francis
On Oct 19, 2014, at 6:33 PM, Buddy Brannan <bu...@brannan.name> wrote:
See, here's the thing. We *are* being treated like everyone else. Now that we
have mainstream access to mainstream products, that also means that our bugs
get stuck in the queue with everyone else's bugs. They get prioritized along
with everybody else's bugs. And they get fixed in the schedule with everybody
else's bugs. The tradeoff we get for out of the box accessibility from a
mainstream manufacturer is that we don't get special releases or fixes specific
to our needs. We get them on the same schedule as everyone else's bugs.
Sometimes we may not like the priority our requests get, but it's the price we
pay for getting exactly what we've asked for for years.
Change is inevitable. iTunes has changed. I'm not a huge fan of the change
either, but there it is, and I can still use it, even if I like it less. My
like or dislike of it, however, doesn't have any bearing on whether or not it's
accessible. Same with Yosemite in general; it's changed. I haven't really had
any real problems with it, generally speaking. I mostly like the changes, apart
of course for iTunes 12. But I'm definitely not seeing significant
accessibility impacts on what I do with OS X from day to day.
Yep. Early betas were pretty awful. Early betas for iOS8 were also horribly
broken. But that's why they're betas. I've told people who have asked me
whether iOS8 is worth having, I've told them that I have a pretty skewed view
on that, since by comparison to the early betas, it's really good, so I have no
significant complaints. Well...I have to say, I've recently had occasion to
look at iTunes Radio, and notice that it doesn't really read the way they're
supposed to. I expect it will get fixed in due course, but, again, on Apple's
schedule, along with everybody else's bugs, in the queue, in its order, in
priority with everybody else's bugs. Because seriously, if you think that we're
the only ones dealing with bugs, sometimes really inconvenient bugs, you're at
best naive, at worst delusional.
Anyway, yes. We have gotten exactly what we've been asking for. That sometimes
means unpleasant side effects. Myself, I'm happy to take the unpleasant side
effects as a part of the whole package. Does this make me an Apple apologist?
Does this mean that I'm willing to settle for the crumbs from the table, as it
were, and am content with my lot as a second-class citizen? far from it. It
means I recognize that my problems are a subset of all the problems that Apple
is dealing with to make things work, sometimes in the face of pretty
significant change.
Absolutely send notes to the accessibility team. But if you do, be specific. If
you can't be specific, don't bother, because no one can fix bugs without
specific ways to reproduce them.
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