Hi Anni.

Have you checked if there are more than one window opened when you try  
to open Readiris? You can try to bring up the window chooser by  
pressing vo f2 twice and see if there are any alerts you have to read  
before the program opens.
Best regards
Søren Jensen
Mail & MSN:
s...@coolfortheblind.dk
Website:
http://www.coolfortheblind.dk/

On Oct 2, 2009, at 11:42 PM, Annie Skov Nielsen wrote:

>
> Hi again.
>
> Now I have reinstalled my mac, but it has not helped. I have
> downloaded read iris 12, and installed it, but I can still not open
> the program. What can I have done wrong. Can it be something with a
> cursor, any hint would be wellcome.
> Best regards Annie.
>
> 2009/10/2, Annie Skov Nielsen <annieskovniel...@gmail.com>:
>> Hi again.
>>
>> I have decided to try to reinstall my mac. When I have reinstalled  
>> it,
>> I will try to install read iris at first before anything else. But do
>> I have to install vuescan before read iris.
>>
>> Best regards Annie.
>>
>> 2009/10/2, Annie Skov Nielsen <annieskovniel...@gmail.com>:
>>> Hi anne.
>>>
>>> I also have to use vuescan. Because I can not find any driver for my
>>> scanner and mac, but it works perfect in vuescan.
>>>
>>> But what happens to me is that iris read does not open, when I try  
>>> to
>>> open it. I have snowleopard and a macbook pro, with a verry quick
>>> processor.
>>>
>>> I have serial numbers and all I need, would it be possible that you
>>> could send me the downloadlink, from where you downloaded read iris.
>>>
>>> Best regards Annie.
>>>
>>> 2009/10/2, Anne Robertson <a...@anarchie.org.uk>:
>>>>
>>>> Hello Annie,
>>>>
>>>> Readiris 12 does work with Snow Leopard. I installed it this  
>>>> morning
>>>> on a MacBook. However, there may be a problem with your scanner
>>>> driver. I had to download the latest driver for the scanner, and  
>>>> even
>>>> then, I needed to use Vuescan to be able to access the scanner  
>>>> driver.
>>>>
>>>> So, to make things clear, I use Vuescan to capture the image, and
>>>> Readiris to perform the OCR. I'm using a Canon scanner.
>>>>
>>>> Cheers,
>>>>
>>>> Anne
>>>>
>>>> On Oct 2, 2009, at 12:37 PM, Annie Skov Nielsen wrote:
>>>>
>>>>>
>>>>> Hi all.
>>>>>
>>>>> I have now bought read iris 12 pro for mac.
>>>>>
>>>>> But I have problems with it. I have installed it, but I can not  
>>>>> run
>>>>> the program. I do not know if it has something to do with  
>>>>> voiceover. I
>>>>> have contacted technical support, but I have not got any answer  
>>>>> from
>>>>> them yet.
>>>>>
>>>>> Do any of you have any suggestions for what I can try?
>>>>>
>>>>> Best regards Annie.
>>>>>>
>>>>
>>>>
>>>>>>>
>>>>
>>>
>>
>
> >


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