On Thu, 04 Dec 2008 20:56:30 +0200 Oleg Goldshmidt <[EMAIL PROTECTED]> wrote:
> > Just in case you missed it, it is the lead item on The Register, > > http://www.theregister.co.uk/2008/12/04/dell_windows_eula_israel/ > > (shall we expect a slashdot item soon, too? :). It is a reasonably > faithful account (compared to Ynet's original), but I also looked at > the comments, > > http://www.theregister.co.uk/2008/12/04/dell_windows_eula_israel/comments/ > > and there are a couple of postings describing the totally hassle-free > (an email in one case, 2 emails in another) refund from Dell Ireland. > > Compared to that, Zvi's experience looks a) painful, and b) not > worthwhile except for the publicity and the precedent. I mean that the > time and effort it took to get NIS 550 back was probably not worth the > money. I am obviously speaking from the personal finance point of view > and not the "good of society at large" point of view - the importance > of the latter point is obvious. > > Zvi, any comments on how much time and effort (in man-hours? :) it all > (preparing and filing the suit, negotiations, getting the refund, > depositing the cheque, etc.) took? > > Another question, does anyone have experience with ordering a laptop > from a major manufacturer (Dell, Lenovo) over the Internet - from > Ireland or any other place - without an OS? Is it easier than buying > a laptop in Israel and going through a small claims court to get a > refund? It is cheaper or more expensive? Do laptops come with a > world-wide license, so that even if I buy one from, say, Dell Ireland, > Dell Israel will provide me with full hardware support? Oh, well, Dell > Israel are likely to say something like, "Since you are not running > Windows your warranty is void," and then one would have to go through a > small claims court again, attaching the email exchange and the refund > confirmation to the suit... > No experience with dell or linux I'm afraid. I did order a thinkpad (t61) from lenovo USA which was hustle free except for the time it takes to ship (only in the states) and cheaper than Israel by about 20% (although they did charge tax for some reason). There was also an option to order it with linux, don't remember about no operating system (you can start an order on the site and see what the options are) but it takes longer to ship, at least formally (they over estimate the time to ship, probably to be safe). I got it with vista (home) just because I was short on time and couldn't afford to chance it the shipping time. As for warranty, the one before that (almost the same) I got from B&H new york. Also got a mac camera international warranty but it turned out to be a waste of money since IBM Israel fixed it under their own extended warranty (turns out that the 3 year warranty is international). Took a week, (because I dropped it in Haifa and the shop is in Givat Shmuel I think), they didn't care about the operating system (it had linux). Not sure what would happen though if they need to turn it on to test it ... Note that that model is also listed on their site as selling in Israel, the current one isn't so I don't know if they will cover this one (check the model number), hope I don't need to find out. ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
