Just in case you missed it, it is the lead item on The Register, http://www.theregister.co.uk/2008/12/04/dell_windows_eula_israel/
(shall we expect a slashdot item soon, too? :). It is a reasonably faithful account (compared to Ynet's original), but I also looked at the comments, http://www.theregister.co.uk/2008/12/04/dell_windows_eula_israel/comments/ and there are a couple of postings describing the totally hassle-free (an email in one case, 2 emails in another) refund from Dell Ireland. Compared to that, Zvi's experience looks a) painful, and b) not worthwhile except for the publicity and the precedent. I mean that the time and effort it took to get NIS 550 back was probably not worth the money. I am obviously speaking from the personal finance point of view and not the "good of society at large" point of view - the importance of the latter point is obvious. Zvi, any comments on how much time and effort (in man-hours? :) it all (preparing and filing the suit, negotiations, getting the refund, depositing the cheque, etc.) took? Another question, does anyone have experience with ordering a laptop from a major manufacturer (Dell, Lenovo) over the Internet - from Ireland or any other place - without an OS? Is it easier than buying a laptop in Israel and going through a small claims court to get a refund? It is cheaper or more expensive? Do laptops come with a world-wide license, so that even if I buy one from, say, Dell Ireland, Dell Israel will provide me with full hardware support? Oh, well, Dell Israel are likely to say something like, "Since you are not running Windows your warranty is void," and then one would have to go through a small claims court again, attaching the email exchange and the refund confirmation to the suit... -- Oleg Goldshmidt | [EMAIL PROTECTED] ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
