Steve, banks have been phasing out safety deposit boxes for the last decade. 
It’s high touch, takes up space, low revenue, and there’s no evidence of 
correlation with demand deposit growth. In other words it’s a crappy 
transactional business that is a relic of the past.  It will soon join 
waterbeds, 8 track tapes, “smoking sections” and the dodo bird.  

A “plan b” may be a good idea…

Seth 

> On Nov 7, 2025, at 3:17 PM, Stephen R. Low <[email protected]> 
> wrote:
> 
> 
> Many of us have been notified of the BofA’s plans to leave Lincoln.
>  
> For some of us, it’s good riddance! Terrible hours, horrible customer service 
> (I was on hold for 40 minutes today waiting to ask a simple question of the 
> BofA’s national customer service team), interest rates on deposits that 
> sucked, and fees charged to customers that  “blew”  (the opposite of sucked 
> when money flows in the opposite direction!).
> Obviously, the Rural Land Foundation will be working hard to find a new bank, 
> a better bank—one that is not just “here,” but one that is here for its 
> customers.
>  
> Right now, there is one thing that all current customers of the Lincoln BofA 
> branch can do to help the RLF attract a top-notch replacement: We can 
> continue to rely on Lincoln’s BofA branch for safe deposit box services. 
> Think of that not as maintaining a relationship with the BofA, but rather a 
> relationship with the Lincoln Mall and the replacement bank that the RLF 
> secures.
>  
> In evaluating the desirability of establishing a new branch in Lincoln, the 
> existence of our large safe deposit box base will be an important inducement 
> to open a branch here because it means not building a customer base from 
> scratch.
>  
> For Lincolnites, maintaining a safe deposit box in Lincoln will be an 
> inducement to keep the rest of our banking business in Lincoln, and that will 
> help our new bank to succeed here.
>  
> Regards,
> Steve Low
>  
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