Have you set up a DSS such that ALL devices on the system have their status shown. Be sure that every port available is statused.
This will indicate if a person has left a phone off hook (digital, if left off hook, will return to normal mode after a few minutes) or possible a modem, or other analog device not hanging up. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Monday, October 23, 2006 8:13 PM To: kxt@kxthelp.com Subject: KX-T: CO Line locking up Has anybody had a single CO remain lit as if it was occupied when it was not. I have had it happen on 2 different TDA100s and today had it happen on a TDA50. The customer called and said none of his calls were getting thru. When I arrived I found that nobody was on line 1 but it showed it to be occupied. I then took that port out of service and put it back in service and it was fine. There was no alarm light on the system. I had this happen on a TDA100 that I never did figure out what it was, I believe it had to do with the electric because when I was having this problem there was an Electrician working on the electric for about a month and that was when it was happening often. I put a UPS but he had finished at this point and the problem was gone. This past summer the client had a dip in power and it happened again even with the UPS. I had another client have the same thing during the power problems during the summer and I reset the port and it cleared. Once the power problems were over the problems went away. Panasonic could not determine the problem. I had the dial into the PBX and they pulled some info but never came up with anything. None of the techs have ever heard of this happening. I had installed surge protectors on the phone lines also and that didn't prevent it. I am curious if I am the only one this has happened too. If you have had this happened or if you know why it is happening I would appreciate the feed back. Thank You Joe _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
