George:
For what it's worth. I set up a similar scenario on a KX-TD500. What I did
was not use DISA at all. I setup the voice mail to answer the call,
allowing the customer to make their selection, using the UCD time table, I
overflowed to an extension on the voice mail that was assigned to a specific
port, say
port 4, which is ext 169. I programmed that port to provide a different
custom service greeting to option the caller, 1 to be placed into the queue
again or 2, leave a message, which transfered them to the operators mailbox.
I
also made sure that the extension for that port was in a different extension
group to avoid any interaction with the other ports once I assign them to be
in a auto-attendant group. Hope this helps.
Steve L. Martin
_Surf Side Sound, Inc._ (http://www.surfsidesound.com/)
_________________________________________________________________
KX-T Mailing list --- http://kxthelp.com/
Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
