Hi, I'm an end user that purchased two units from Ablecomm. Both units arrived with those heavy manuals and I'm glad they sent those manuals to me.
I say this because not everywhere is disneyland and not everywhere there is a Pana dealer, rep, or programmer that will gladly do his job without charging hundreds of dollars. I'm not against tech, since I'm also a tech guy, but in my country, pana guys simply do not want to give support if you purchased the equipment from others (not even warranty, nor sell you new phones or accesories) Now one thing is that the customer does his programming alone, and has the manuals (is his right since this person buyed the equipment) and other is that the customer did not fully understood the manual and asks for a Payed support to the local dealer. Now how about if you want a Dash 5 and your local dealer just sells Dash 2? Or, if you want a KX-T7456-B and your dealer only knows about KX-T7235 white? Would you buy your local dealer or buy outside? Would you ask your local dealer to program luch and break stuff even if on his manual does not show this? Pana should include the manuals in PDF format and also available to anyone via FTP since are Panasonic specific!!! Thank you for your time and patience with mere mortals Javier Galvez La Paz, Bolivia South America PD I did enjoy reading and learning from the manual to operate my 1232-5 and TVS-200 [EMAIL PROTECTED] writes: >yeah, wrong hands. like customers... Nothing like an enlightened policy. > >phil > >At 06:22 PM 04/22/2002 -0000, Hello wrote: >>In a message dated 4/22/02 1:54:54 AM Eastern Daylight Time, >[EMAIL PROTECTED] writes: >> >>> Free is a misnomer here. If I paid for, say a KSU, it's highly >reasonable >>> that the unit include an electronic version of the manual. I can >>> understand charging for the printed version but a CD ROM costs nearly >>> nothing and pdf production is pretty cheap as well. I dont care if >they >>> dont distribute it for just anyone to get but real customers deserve >better. >>> >>> On the subject of other telco products including a PDF manual. That >>> argument might hold water except that the Panasonic TVS series >includes a >>> CD-ROM with the manual on it. Hmmmm.... Now that's inconsistent. >Pana >> >>The reason the KXTD manuals are not available in PDF (legal copies from >Panasonic that is) is because it is a Certified Dealer Only product. The >KX-TVS and the KX-TA systems are not. >> >>Most certified dealer products try to keep some of the technical >information from getting into the wrong hands to try to support those >dealerships who actually advertise sell, support and represent the product >in a professional manner. It is not done to piss off the hand full of >do-it-yourselfers who think they are being ripped off. >> >>There are a few PDF versions available for purchase on line as well as >numerous sites that probably illegally sell the copyrighted materials >without the written consent required by Panasonic. One of these days they >will get caught selling and copying these protected documents and pay the >price! >> >>We can only look forward to the day when the new systems come out and >Panasonic makes it part of the the new certification agreement that >Internet sales be restricted as many others are doing currently. Ever try >to buy a Panasonic DBS system (New equipment) on-line? I understand it is >being discussed by many as a way to better support the dedicated >dealerships who rely on protected territories to survive. >> >>Its the way all quality products, furniture and other merchandise is >going >to go. It is just to costly for the manufacturers not to have committed >companies support their products in the field. >> >>Tim Jones >>Communications Product Support >>Tinker a Bit Telecom Systems >> >> >> >>multipart/alternative >> text/plain (text body -- kept) >> text/html >>_________________________________________________________________ >>KX-T Mailing list --- http://kxthelp.com/ >>Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> >> > >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
