I'll chime in and say that (as a former small business owner) there are two 
legitimate sides to the issue. 
Based on the recent posts about dealing with Ms. Rand, it seems like it would 
help if she werent reluctant to allow a reseller to stock plans if she still 
got the same revenue. I agree that has an impact on availability and the fix 
would be actually easier for her, removing any work of printing plans.
On the other side, this is a hobby business with part time suppliers, so we 
can't expect them to be too formal. 
As to NV Aero, and Steve, I think that ROCKS! awesome web site, great array of 
what I will need to build a KR, good guy, and taking on the Diehl stuff to 
continue that legacy. I mean NV Aero is truly a great resource.
Like I said in a prior post, my other plane was supplied by a business that 
offered series of start-n-stop, bought-n-sold, travails. A guy who loves the 
plane design decided to take a huge leap, and I mean huge, and become the 
supplier. I bought thousands from him and spoke on the phone at length. But he 
still couldnt seem to communicate as a consumer today expects, so the other 
list had almost identical gripes, suspicions etc and "if anyone talks to 
him..." and "my emails were never replied" posts. So we are not alone. I could 
not figure out why he couldnt develop a reliable response, even a automatic 
"away message" reply would help. 
All I can think of is that it must be there is a lot of email traffic, phone 
messages, etc to the point that they can either concentrate on procuring and 
managing stock, keep the web site updated, and fulfill orders as best as 
possible, and answering a bazillion emails and phone calls has to move down the 
list of priorities.
Since this is scenario #2 for me, I have decided it's worth it to accept the 
wait rather than any other option.
THAT said, waiting more than half a year for someone to print plans that are 
paid for onto paper? That is a legitimate area for some critique, and an 
opportunity to hand that work off possibly or stock them or whatever.



> Date: Tue, 16 Jun 2015 22:33:24 -0400
> To: krnet at list.krnet.org
> Subject: Re: KR> Nvaero plans/supplements
> From: krnet at list.krnet.org
> CC: facilitator1 at bellsouth.net
> 
> 
>      Lighten up Mike. Walk in Steve's shoes for a while. If you want
>      to discourage some from building any KR, you are doing a bang
>      up job, Virg
>      Broad shoulders, Thick skin !
> 
> 
>      On 6/16/2015 6:34 PM, Mike T via KRnet wrote:
> > What's the reason for these extraordinary delays? 

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