Mansur e demais colegas: 1) Seu email foi claro.
Eu é que gosto de polemizar para não aceitarmos tudo que chega sem uma crítica preliminar (e pra te sacanear um pouco também, hehehe). 2) Minha ojeriza pela expressão *CERTIFICADO* é o lamentável comportamento de preguiça que gera nos selecionadores e recrutadores. Eu acho que o próprio processo de certificação é muito bom para os participantes, pois obriga-os a estudar. Por baixo, é um excelente benefício. De largada. Fora outros, como debater com colegas, a ambição envolvida, a coragem para encarar sacrifícios e desafios etc. Mas não mais me tanto preocupo com a gurizada. E sim com a outra ponta, responsável por resultados: os *GESTORES*. Certificar é quase como terceirizar a responsabilidade de selecionar bem alguém para determinado cargo na empresa. Eu compreendo as vantagens de terceirização. Economia de escala, foco no negócio, o terceiro é especialista no ramo e deve fazer melhor que a gente isso etc... Mas uma coisa é terceirizar *TAREFAS*. E outra, *DECISÕES*. Noves fora o comércio abundante de certificações (vou abrir uma lojinha dessas pra mim também!!!), gera-se uma expectativa no candidato de que ele precisa ter esse canudo. De que seu coração profissional vai parar se não tiver isso. E logo em seguida, outra certificação. E outra, seja ela adquirida com o tempo ou com estudo. E o dono do negócio está mais preocupado é fazer a coisa andar! E o gestor em contratar gente com diploma? Caramba, detesto emails longos... Vou parando por aqui por que o mate está a esfriar. Abraços, EL Cohen http://twitter.com/robcohen On Fri, Oct 30, 2009 at 10:17 AM, MansurR <[email protected]> wrote: > > > Prezados (as), > > Acho que o meu email não ficou claro. > > Os americanos entendem certificação como nós entendemos o vestibular. É > apenas e tão somente o resultado de um teste. > > Eles usam o nome programa pq isto não acontece na proposta do PRISM. Para > conseguir o que chamou de nova certificação é preciso realizar projetos, > acumular experiência profissional, aprender em treinamentos , treinar > pessoas e etc. > > É evidente que um profissional que vai e faz um teste pode ter realizado > anteriormente tudo o que citei em termos de projetos de sucesso, cursos, > experiência e etc. No entanto isto não é obrigatório. No caso de um programa > isto é regra, ou seja, todos os que tem o novo certificado tem experência, > projetos e etc como bagagem. > > O novo cetificado que chamaste é similar ao que é o vestibular americano. > Ou seja, é uma medida de conhecimento, atitudes de muitos anos do aluno na > escola, ou seja, é um processo não um evento pontual. > > Cordialmente > Ricardo Mansur > http://itgovrm.blogspot.com > http://twitter.com/itgovrm > > ----- Original Message ----- > *From:* Roberto Cohen <[email protected]> > *To:* [email protected] > *Sent:* Friday, October 30, 2009 9:51 AM > *Subject:* Re: [itsm_br] itSMF USA Announces New Program: Professional > Recognition for IT Service Managem > > > > ??? > > Mas Mansur, é exatamente uma NOVA LINHA de certificações! > > EL CO > > > > > On Fri, Oct 30, 2009 at 9:17 AM, MansurR <[email protected]> wrote: > >> >> >> Prezados (as), >> >> Em termos simplistas e praticos podemos dizer que este é apenas mais um >> exemplo do entendimento americano que é preciso ir muito além de >> certificações. A experiência profissional e realizações vale muito para >> eles. O objetivo do programa é uma evolução contínua e permanente da >> qualidade do capital intelectual dos profissionais tendo como contrapartida >> reconhecimento formal pelo mercado e melhor rendimento. >> >> Existem programas semelhantes para diversas certificações como >> gerenciamento de projetos, six sigma e etc. Em resumo, para eles >> experiência, qualidade profissional, conhecimento, reconhecimento e renda >> são coisas que andam de mãos dadas. >> >> >> Cordialmente >> Ricardo Mansur >> http://itgovrm.blogspot.com >> http://twitter.com/itgovrm >> >> ----- Original Message ----- >> *From:* André Jacobucci <[email protected]> >> *To:* [email protected] >> *Sent:* Thursday, October 29, 2009 6:55 PM >> *Subject:* RE: [itsm_br] itSMF USA Announces New Program: Professional >> Recognition for IT Service Managem >> >> >> >> Parece ser um "cadastro positivo" das qualificações de um profissional que >> efetivamente pratica gerenciamento de serviços de TI. >> >> E se isso tem utilidade nos EUA pode ser porque o mercado de lá está >> procurando profissionais que efetivamente pratiquem gerenciamento de >> serviços de TI. >> >> Abs, >> >> André Jacobucci >> >> ------------------------------ >> *From:* [email protected] [mailto:[email protected]] *On >> Behalf Of *gbiasoto >> *Sent:* quinta-feira, 29 de outubro de 2009 18:01 >> *To:* [email protected] >> *Subject:* [itsm_br] itSMF USA Announces New Program: Professional >> Recognition for IT Service Managem >> >> >> >> Alguém da lista consegue explicar o que significa o priSM? >> >> _________________________________________________________ >> >> itSMF USA Announces New Program: Professional Recognition for IT Service >> Management (priSM) >> Enhancing the Service Management industry, one professional at a time, >> recognizing knowledge, >> skills and abilities. >> >> PASADENA, itSMF USA, SEP 21, 2009 — itSMF USA, the premier Service >> Management organization with a 12-year history of advocacy for the service >> management profession, together with the Institute of Certified Service >> Managers (ICSM,) announced today the launch of a program to professionalize >> the IT Service Management (ITSM) industry at the itSMF Fusion Convention in >> Dallas, TX. The program, Professional Recognition for IT Service Management >> (priSM) will enable members to apply for recognition of their ITSM >> knowledge, skills and abilities. As such, it will represent an added level >> of credibility for the industry by setting a standard of accomplishment upon >> which employers and customers can rely when selecting individuals for roles >> requiring certification and experience in ITSM. >> This program is the first phase of an initiative by itSMF International to >> promote a professional recognition and development scheme worldwide. We >> anticipate that other itSMF Chapters will wish to align their professional >> credentialing interests with itSMF USA to advance the ITSM community toward >> a truly global professional. Sharon Taylor, Board Chair of itSMF >> International, stated that "priSM is a major step towards the maturity of >> the ITSM industry. This program represents a consistent, global >> understanding of what it means to be an ITSM practitioner, and how our >> members can meet their career and personal growth aspirations – no matter >> where they are today." >> Once established, itSMF USA will maintain a Registry of members and their >> professional qualification within the priSM program. Proactive employers and >> customers will be able to verify the qualification of candidates who are >> being considered for Service Management roles, assignements or projects. >> At the individual level, priSM will enable professionals in the ITSM >> industry to: >> • Demonstrate their commitment to ITSM >> • Recognize and improve their knowledge, skills and abilities >> • Reflect achievement and accomplishments >> • Increase earning potential >> For organizations, the most significant benefit of the priSM program is >> having the ability to verify experience and education of potential employees >> and service provders to improve processes and service quality while reducing >> uncertainty about skill levels of prospective resources. >> Past-President of itSMF USA and ITIL® version 3 co-author, David Cannon, >> is a member of the team responsible for this program. David stated, "As >> organizations continue to adopt Service Management practices, it will become >> far more important to have a valid and meaningful credential they can rely >> upon. The priSM program will start this in the US and create a blueprint >> that will be used by itSMF International, working with other National >> chapters to expand the program into internationally recognized credentials >> for ITSM professionals." >> The need to maintain and expand one's knowledge, skills, and abilities is >> a critical aspect of an individual's career. Evidence that a person is >> progressing in his or her career is necessary for acceptance within the ITSM >> profession, as well as the business community. Individuals will need to >> maintain their credentials on an annual basis through priSM's Continuing >> Professional Development. A wide variety of sources and subjects are >> acceptable and will be considered based on standards of delivery, duration, >> difficulty, and relevance to ITSM. >> "Our goal is the development and growth of Service Management >> professionals into valuable and dependable resources for their organizations >> and customers," said itSMF USA President, Sallie Kennedy. "We have long >> sought to build a program that enables our membership to be able to >> demonstrate the skills and knowledge they have worked so hard to attain." >> "This is a great opportunity for the industry to get to the next level; we >> are excited about this because it establishes a new level of professionalism >> that will enhance our industry. Moreover we believe it will instill a pride >> in our profession, based on the recognition that priSM will provide," said >> ICSM President Kamal Davé. >> "At the heart of many IT organizations striving to achieve a level of core >> ITSM maturity are its people. According to Robert Stroud, CA's VP of >> Strategy and ITIL/Governance Evangelist and itSMF International Board >> Member, "I applaud itSMF USA for introducing the priSM program to recognize >> the achievements of hard working individuals in the ITSM industry. I know it >> will help move the bar higher by providing ITSM professionals with greater >> confidence in their knowledge, abilities and skills. I'm excited about this >> launch and look forward to priSM being adopted by itSMF International so >> professionals worldwide can be recognized for their dedication and >> achievements to the ITSM industry." >> Following some initial briefings, priSM is being welcomed by many vendors: >> CA, CourseSeeker, EXIN, Holmes and Associates, HP, Loyalist Certification >> Services, ITSM Academy, ITpreuneurs, PeopleTEK, Plexent >> In order to apply for professional recognition under the priSM program, >> members of itSMF USA will be required to complete an application and submit >> evidence of appropriate knowledge, skills and abilitites. The fee associated >> with this program will be submitted as part of the application process. >> itSMF USA will begin accepting applications immediately and will complete >> the evaluation and validation process by the first quarter of 2010 >> Information about the program and the priSM application can be accessed at >> www.itsmfusa.org/prism. >> >> > >
