I would guess that the Salesforce cloud database simply replaces the existing IBM proprietary database. The bodies answering the phone do not change.
Charles -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tom Marchant Sent: Monday, June 24, 2019 10:39 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: IBM SR going away? On Mon, 24 Jun 2019 12:03:09 -0500, Paul Gilmartin wrote: >o Salesforce answers the telephone Why do you assume that Salesforce answers the call? -- Tom Marchant ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN