David,

That's great, David,M what type product are you involved with ?

Scott

On Oct 19, 2017, 7:50 AM -0400, David Crayford <[email protected]>, wrote:
> Scott,
>
> Our customers do read manuals. In fact, they raise bug reports when they
> find something that isn't correct. The manual is the most important
> piece of documentation you supply a customer so if your customers don't
> read manuals then that's a worry!
>
>
> On 19/10/2017 7:35 PM, scott Ford wrote:
> > David,
> >
> > Yes sir...I sometimes feel some customers forgot how to read...I know they 
> > don't read manuals, been there done that and have numerous t-shirts.
> >
> > Scott
> >
> > On Oct 19, 2017, 7:31 AM -0400, David Crayford <[email protected]>, wrote:
> > > I don't agree. WTORs are an anachronism but SYSLOG is one of the best
> > > things about z/OS systems. When you consider sophisticated modern tools
> > > like Splunk and the ELK stack the syslog looks better than ever.
> > >
> > > On 19/10/2017 7:37 AM, Steve Smith wrote:
> > > > That's almost funny. Console output, and SYSLOG has been a complete
> > > > morass of feces for decades, and it continuously gets worse. A large
> > > > percentage of programmers seem to think every twitch and twiddle of
> > > > their precious program deserves to be announced via WTO (I call it
> > > > WTO diarrhea).
> > > >
> > > > No one goes in there unless looking for something specific. And it
> > > > seems fairly unlikely to me that someone would go looking for
> > > > expiration warnings.
> > > >
> > > > sas
> > > >
> > > > On Wed, Oct 18, 2017 at 7:09 PM, Lester, Bob <[email protected]> 
> > > > wrote:
> > > > > Hi All,
> > > > >
> > > > > IMHO, console messages should be sufficient. Compuware, for example, 
> > > > > makes them hard to miss!
> > > > >
> > > > > OTOH, the above depends on someone/something actually monitoring the 
> > > > > console. That’s something that seems to be going away, and I think 
> > > > > that's just plain wrong.
> > > > >
> > > > > Thanks!
> > > > > BobL
> > > > >
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