Scott,

Our customers do read manuals. In fact, they raise bug reports when they find something that isn't correct. The manual is the most important piece of documentation you supply a customer so if your customers don't read manuals then that's a worry!


On 19/10/2017 7:35 PM, scott Ford wrote:
David,

Yes sir...I sometimes feel some customers forgot how to read...I know they 
don't read manuals, been there done that and have numerous t-shirts.

Scott

On Oct 19, 2017, 7:31 AM -0400, David Crayford <[email protected]>, wrote:
I don't agree. WTORs are an anachronism but SYSLOG is one of the best
things about z/OS systems. When you consider sophisticated modern tools
like Splunk and the ELK stack the syslog looks better than ever.

On 19/10/2017 7:37 AM, Steve Smith wrote:
That's almost funny. Console output, and SYSLOG has been a complete
morass of feces for decades, and it continuously gets worse. A large
percentage of programmers seem to think every twitch and twiddle of
their precious program deserves to be announced via WTO (I call it
WTO diarrhea).

No one goes in there unless looking for something specific. And it
seems fairly unlikely to me that someone would go looking for
expiration warnings.

sas

On Wed, Oct 18, 2017 at 7:09 PM, Lester, Bob <[email protected]> wrote:
Hi All,

IMHO, console messages should be sufficient. Compuware, for example, makes them 
hard to miss!

OTOH, the above depends on someone/something actually monitoring the console. 
That’s something that seems to be going away, and I think that's just plain 
wrong.

Thanks!
BobL

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