> On Oct 18, 2017, at 2:31 AM, Parwez Hamid <[email protected]> wrote:
> 
> My 2 cents worth.
> 
> If you are fairly new to the MF world, you might find the concept of 'trust' 
> a bit strange :-) At the risk of opening up a whole different discussion, 
> having worked in the MF world for a very long time, my observations are that 
> apart from a few 'rouge' vendors (I think most of this community know what I 
> mean by this), majority did business on 'trust' basis. Many years ago, 
> companies like IBM used to take a customers view. In a multi-CPC environment, 
> if a customer stated that they used a certain product on X number of CPCs, 
> that's what they were charged for. However some did 'break' the 'trust' and 
> software audits told a different story. While some vendors may still be doing 
> business on 'trust' basis others have taken steps to 'manage and audit' use 
> of their software products by embedding checks in the product requiring 
> 'keys' or expiry dates etc etc.
> 
For the most part I agree with you. There were quite a few vendors who took the 
meaning to a whole new level when they started putting in requirements for 
having the CPU serial numbers, either in their own table or in a member of a 
PDS. Instead of if there was an issue throwing out a message on the console to 
just stop working.
In 40+ years of the sysproging I only found one that cheated. To top it off it 
was a $40 a month utility. The rest of them kept it strictly legit. One bad 
software product refused to work because of either a miscommunication or 
whatever the product refused to work. Unfortunetly, because of the 
“miscommunication” a system had to be de-installed and the other had to be 
re-installed. This cost the company at least $75,000 and a lot of aggravated 
people that had to come back in a week later and dei-install and re-install, 
over a $75 a month product that was deemed needed. Needless to say from then on 
any contract we signed had a provision of someone on call 24 hours at the 
vendor or a weeks time and the software kept running. Every vendor took the 
weeks option.
The one company that violated the good conduct law, may or may not have been 
simple test that went into production without test and nobody realized that the 
product should have been deleted. Myself I think they were trying to cheat the 
company.
I can’t remember how many nights I had to come in because of a system install 
to make sure the cpu serial numbers were OK. Only once in my 40+ years it got 
screwed up.
The new IBM reporting system seems to me fair but I suspect other companies 
will not go along as the process on their end gets complicated. The side issue 
is that companies will probably keep the old methodology around for a fair 
amount of time. Now, I don’t know how the new system works internally about 
registering usage, but I expect that companies will use this as an excuse to 
raise prices because of the reporting issue on their end. On the other side, 
not sure how a vendor is going to handle multiple versions of the software on 
the new way, I guess I will find out the hardware.
Ed 

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