Auto dealers make tons of money fixing defective cars. All software companies 
charge for bug fixes. Some just hide it in the initial cost of the software.


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On Thursday, September 7, 2017, 7:04 PM, Paul Gilmartin 
<[email protected]> wrote:

On Thu, 7 Sep 2017 18:16:34 -0400, Tom Conley wrote:

>On 9/7/2017 4:07 PM, Jim Mulder wrote:
>>  With regard  to only the last sentence in Gord's comments,
>> those of us in z/OS development who put the bugs into the software
>> don't have anything to do with the IBM offerings for reporting bugs and
>> obtaining fixes for the bugs.  So that does not play any part in
>> our decisions about how many bugs to include in the software.  :-)
>>
>> Jim Mulder z/OS Diagnosis, Design, Development, Test  IBM Corp.
>> Poughkeepsie NY
>
>Laugh it up, furball.
> 
That cynicism will predictably be aroused by any organization that accounts
defect support as a profit center.  (I have no evidence that IBM does so.)

-- gil

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