I for one am grateful the bugs IBM inserts. If not for them, I would not have a job. ;-))
. . J.O.Skip Robinson Southern California Edison Company Electric Dragon Team Paddler SHARE MVS Program Co-Manager 323-715-0595 Mobile 626-543-6132 Office ⇐=== NEW [email protected] -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of Jim Mulder Sent: Thursday, September 07, 2017 1:09 PM To: [email protected] Subject: (External):Re: SoftwareXcel Discontinued With regard to only the last sentence in Gord's comments, those of us in z/OS development who put the bugs into the software don't have anything to do with the IBM offerings for reporting bugs and obtaining fixes for the bugs. So that does not play any part in our decisions about how many bugs to include in the software. :-) Jim Mulder z/OS Diagnosis, Design, Development, Test IBM Corp. Poughkeepsie NY > From: Gord Tomlin <[email protected]> > To: [email protected] > Date: 09/07/2017 03:58 PM > Subject: Re: SoftwareXcel Discontinued Sent by: IBM Mainframe > Discussion List <[email protected]> > > On 2017-09-07 12:07, Ed Jaffe wrote: > > We're a small shop. We *really* don't want to be paying thousands every > > month just for the "privilege" of being able to report bugs with, > > and get fixes for, our non-Linux mainframe software. (IMHO such > > support ought to be included free as part of MLC and S&S payments, > > but that's a > > discussion for another day...) > > This is as good a day as any... > > Charging for the privilege of reporting bugs, and obtaining fixes for > the bugs, puts the incentives for the charging vendor in the wrong > place. It reduces the net cost to the vendor of handling defects, and > transfers part of the financial impact of bugs from the vendor to the > customers. It could be viewed as reducing the vendor's incentive to > develop relatively bug-free software. > > -- > > Regards, Gord Tomlin > Action Software International > (a division of Mazda Computer Corporation) > Tel: (905) 470-7113, Fax: (905) 470-6507 ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
