On 4/15/2014 12:05 PM, Majken Connor wrote:
First, of any new members of the list are reading this, this is not at all
meant as a suggestion that you're not welcome here.
The governance list is the best place we have for discussing the current
issues, but it's really not a good place to engage the public on individual
issues. SUMO isn't the right place either, even though at first glance it
might seem like it (when thinking of the feedback that's starting to come
in with Australis). We also have Input, but that won't satisfy people
looking to have a conversation.
It has been both challenging and rewarding engaging with, and seeing others
engage with the public on our issues and how we work. We should have a
mechanism for this that:
1. Is easy for the public to use
2. Allows existing communication channels to maintain their current
function (having to deal with 100 threads about our CEO issues shifts the
governance list's effectiveness)
3. Allows us to create deditcated spaces to send people when we have "hot
button" issues
4. Allows Mozillians and core contributors to engage with the public
When this issue hit, and before we sent people here, it occurred to me that
what we really needed was some sort of "disposable" forum, so that we had a
clear place to engage with people, but so that it was contained to an
appropriate place.
It does occur to me that Discourse would be a very good tool for this,
though I'd recommend a stand-alone instance from one we might use for
team/community communications. An area of SUMO might work as well, though
it would need to be a separate forum that doesn't rely on the SUMO
contributors to moderate and monitor.
Maybe PR/Engagement would want their own SUMO instance? They could use the
knowledge base function to host and localize PR statements and news
releases, as well as archives and localizations of important blog posts
(like the resignation FAQ) and the manifesto.
When you close comments totally on the Mozilla blog it doesn't matter
much if you allow comments here or some new place. You have already
created a negative experience and indicated no discussion wanted. Why
bother having a Mozilla blog if no one can comment? It would be more
honest to just have press releases.
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