Also, in your thread started last May you mentioned an adventure with release 4.0 and 4.10, after which you may not have had a clean uninstall. Have you tried using either the Windows uninstaller or a third party uninstaller? I wish I could remember the name of the third party uninstaller that used to work very well, at least several years ago.
On Mon, Sep 12, 2022 at 3:03 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > Richard (Clarkson), > > You mentioned in the other thread that you also tried from PowerShell. > > Is there no output there when it fails to completely open? > > Have you tried to view the Windows Logs to see if any warnings or errors > were reported about the time you tried to start GnuCash? > > Of course, if you can get a Trace File (see the wiki) and/or stack trace > that might help too. > > And to confirm - you downloaded GnuCash *from* the links on gnucash.org, > and not somewhere else? (which take you to the GnuCash SourceForge > project page) > > Regards, > Adrien > > On 9/10/22 6:03 PM, Richard Clarkson via gnucash-user wrote: > >>> Yes I use the windows installer and I have tried letting the installer > delete the previous version and have also tried deleting the previous > version myself. > >>> > >>> From: David Carlson <david.carlson....@gmail.com> > >>> Sent: 10 September 2022 17:33 > >>> To: Gyle McCollam <gmccol...@live.com> > >>> Cc: Richard Clarkson <rtclark...@btinternet.com>; Gnucash Users < > gnucash-user@gnucash.org> > >>> Subject: Re: [GNC] Issue Opening GnuCash in versions above 4.9 on > Windows 11 > >>> > >>> Are you using the windows installer as downloaded from the Gnucash.org > website for each gnucash version? > >>> > >>> Do you let the installer delete the existing version or do you use > another method? > > > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- David Carlson _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.