Richard (Clarkson),
You mentioned in the other thread that you also tried from PowerShell.
Is there no output there when it fails to completely open?
Have you tried to view the Windows Logs to see if any warnings or errors
were reported about the time you tried to start GnuCash?
Of course, if you can get a Trace File (see the wiki) and/or stack trace
that might help too.
And to confirm - you downloaded GnuCash *from* the links on gnucash.org,
and not somewhere else? (which take you to the GnuCash SourceForge
project page)
Regards,
Adrien
On 9/10/22 6:03 PM, Richard Clarkson via gnucash-user wrote:
Yes I use the windows installer and I have tried letting the installer delete the previous version and have also tried deleting the previous version myself.
From: David Carlson <david.carlson....@gmail.com>
Sent: 10 September 2022 17:33
To: Gyle McCollam <gmccol...@live.com>
Cc: Richard Clarkson <rtclark...@btinternet.com>; Gnucash Users
<gnucash-user@gnucash.org>
Subject: Re: [GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11
Are you using the windows installer as downloaded from the Gnucash.org website
for each gnucash version?
Do you let the installer delete the existing version or do you use another
method?
_______________________________________________
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.
