On 1/18/2020 10:53 PM, Adrien Monteleone wrote:

If you need to break down sales by customer location, that can get real messy 
really fast. GnuCash isn’t really set up for it out of the box.

But you HAVE to do that for mail order or internet sales. Else you don't know whether the items are taxable, at what rate, and what state gets it.

My earlier comment is that you may not be collecting/keeping the (correct) state for that location because the post office serving that location might be in a different state << you probably only have the customer's MAILING address, town, zip, state but that will not be the legal state of that location in all cases.>>

Like I said, in the same boat as many businesses. I do not recall any vendors with whom I am currently doing business ask for the information  "in what state is the location of your mailing address?" In MY case, I know that the state is correct (but the "town" is not, has political and excise tax ramifications but not sales tax. But I know people for whom the state is "incorrect". Mind, I don;t think you are likely to get into trouble over this because "same boat".

By contrast, in my working days, where I worked DID collect/keep "legal state" (aka, the contract state ) in addition to "mail state" because it was THAT state's laws that would apply to the insurance contract, not those of the state that delivered the mail.

Michael D Novack


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