MoYo wrote: > - I am unable to add user when I create a ticket (think it a small > problem, maybe due to the SVN version I use) > Not implemented yet. > - The new request for tickets search is really strange ; it use a INNER > JOIN on a SELECT. Why not use a simple LEFT JOIN whit a GROUP BY ? > See http://weblogs.sqlteam.com/jeffs/archive/2005/12/14/8546.aspx > I think that such a feature will call into question the form display. > Could you elaborate? > Is the CC users need to be requester ? > Maybe we need to add observer users which can follow a ticket but not > interact with ? > My client needs to cc to be added as a requester. I was also thinking like you are, but I discussed the idea of a "cc" (observer) status in the GLPI chat channel, but no one thought it was necessary to create an additional role. Does anyone else have input (who would have a real-world example of how this should be used)?
Ryan _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
