Ryan Foster a écrit :
> Hello,
>
> I have attached a patch for Multiple Requesters (see 
> https://forge.indepnet.net/issues/show/839). The main part is 
> functional, but the patch is not ready to commit to SVN yet. I am 
> including it here to get feedback and comments. Could a few people try 
> it out and give feedback and suggestions?
>
Hi,

First, sorry not to have test it before.

I do it and have small remarks :
- I am unable to add user when I create a ticket (think it a small 
problem, maybe due to the SVN version I use)
- The delete action do not work on my install (think it a small problem, 
maybe due to the SVN version I use)
- The new request for tickets search is really strange ; it use a INNER 
JOIN on a SELECT. Why not use a simple LEFT JOIN whit a GROUP BY ?

I think that such a feature will call into question the form display.

> Right now it is possible to add multiple requesters after the ticket 
> is created. Also, if a ticket is created via email, anyone on the cc 
> of the email will be added as requesters. All requesters can view the 
> ticket and add follow ups.
Is the CC users need to be requester ?
Maybe we need to add observer users which can follow a ticket but not 
interact with ?

Regards

Julien


> Not finished yet:
> Email notifications to all requesters.
> Additional requesters can follow up by email
> Changes to these files still needed:
> tracking.function.php
> stat.function.php
> relation.constant.php, line 328
> tools/generate_bigdump.function.php
> install/update_0723_080.php
>
> --Ryan Foster
> ------------------------------------------------------------------------
>
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