A user requested I forward this information to the mailing list: There's been research, on this, and the study by harvard business school was summarized and discussed by NPR in 2015:
[ Turns out toxic coworkers are more than just an annoyance. A new study out of the Harvard Business School warns that bullying workers are more costly, even if they are more productive. ] -- NPR description https://www.npr.org/2015/12/16/460024322/harvard-business-school-study-highlights-costs-of-toxic-workers https://goo.gl/g8Ujuk (short URL of the same) With gentoo being a non-profit organization, an alternative way to view it could be the trade-off of seeing developers / maintainers / staff leave, and any "lost profits" are in the form of community relations, image, and willingness for ongoing productive work by those who remain with the gentoo organization. Research paper itself (which includes supporting 57 citations) http://www.hbs.edu/faculty/Publication%20Files/16-057_d45c0b4f-fa19-49de-8f1b-4b12fe054fea.pdf https://goo.gl/42A8v7 (short URL of the same) ... and was itself cited a dozen or times: https://scholar.google.com/scholar?cites=5443947091657980238 https://goo.gl/obvdzh (short URL of the same)