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On 02/05/2016 03:47 PM, Rich Freeman wrote:
> On Fri, Feb 5, 2016 at 1:27 PM, Kent Fredric
> <kentfred...@gmail.com> wrote:
>> On 6 February 2016 at 07:19, Rich Freeman <ri...@gentoo.org>
>> wrote:
>>> 'd be all for automated bug assignment.  Usually when this
>>> comes up a bunch of hero bug wranglers step up and say it isn't
>>> needed, because we have hero bug wranglers.  As long as people
>>> keep stepping up to do that I'm not going to tell them that
>>> they can't.  However, if the bug queue ever does go out of
>>> control I'd be all for just auto-assigning them.  If they
>>> rarely get assigned to the wrong people, then they can just
>>> reassign them.  And nothing stops us from having a bugzilla
>>> query for "new bugs filed in last 24h" for people who want to
>>> take a quick look at recent bugs for trends or to help clean
>>> them up across projects.
>> 
>> 
>> Hm, or alternatively, you could have a scheme where things
>> defaulted in the bug queue, and were auto-assigned where possible
>> after no feedback for a time, or maybe it would be defaulted only
>> when the queue is over a certain size.
>> 
> 
> That was my thought around having a query for bugs filed in the
> last 24h.  Basically they'd be auto-assigned, but people could
> choose to review recent bugs to see if any were mis-assigned, and
> no action is necessary if they're OK.
> 
> The main problem I see with auto-assignment is that some asignees
> end up being black holes for bugs.  If two active devs get their
> bugs crossed it isn't a big deal since they'll just reassign them
> to each other.  If an active dev gets their bug assigned to an
> inactive dev, they might never hear about it.
> 

As an alternative to bug assignment, which does carry the risk of
"black holes," what about automatic bug CC'ing?  That gives the likely
party the heads up, and if they don't take it, wranglers take over and
determine what to do with it.  This gives us some degree of automation
(automatic notification, but not sorting), and leaves in the space for
the wranglers, who I believe are important to getting things where
they need to be effectively.

- -- 
NP-Hardass
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