Much as I agree with your sentiments, in many environments, the use of
ISO 9000 is *required*, as in you don't get the contract if you don't
follow ISO 9000. I have not seen any evidence, personally, that ISO 9000
actually ensures a perfect product, but it is a political requirement of
many environments.
Sure, there's no question that much of ISO 9000 is useless, but I also don't
see the relevance here. As I understand it, ISO 9000 talks about documentation
of process, not process itself. No matter how kludgy a script might be, if
it's properly documented in the procedures, there's no problem using it, at
least as I understand it.
