I’ve never had the problems Gil has experienced with Comcast. I suspect that because Gil lives in an older neighborhood with old and failing infrastructure. We built our house 25 years ago in a new subdivision that required underground utilities. That meant we have cable to the house and we’re on a local loop without much traffic. Presently I have 1/2 Gb (download) service which is very reliable. It costs about $80/month. More about cost below.
Nevertheless, we hate Comcast and wish there were good alternatives in Santa Fe. In particular: Cost: the $80/month internet is part of triple play (phone, internet, tv) so is slightly discounted and doesn’t include all the added on fees and charges for equipment. A typical triple play bill can be around $300.month. I recently spent a lot of time trying to reduce the bill. It’s hard. You can get your own modem and save $15/month but although almost all the modems on Amazon or Best Buy claim they are compatible with Comcast, the Comcast website only gives one alternative modem. Hence, if you have a problem connecting which happens to many people they will not help. If you have television that has a cable input but doesn’t support streaming, you have to use their boxes, $10/mo each. Support: Horrible. Their website is terrible. Almost impossible to get the information you need. I spent half an hour trying to find how much their internet service costs and failed. Finally I was able to find a printout of my bill. It took two trips to their store and a long phone call to get a minor change to my plan done correctly. Their human service calls are a crap shoot. One installer managed to break a bunch of the wires in my panel and didn’t manage to connect the phone. Another was great and I tried to get him to apply for a degree program at UNM to escape Comcast. A third who did the initial install refused to believe that the Costco modem box I had used in ABQ with Comcast could possibly work (I was only used Comcast internet then). Finally, when I insisted he call his supervisor, he was told to just plug in the box. He left saying that was the easiest install he had ever done. Comcast streaming: Sounds like a good alternative to many issues. Too bad it doesn’t work well. Crashes often. They made some changes and I found that it is the ONLY app I have that will not work with my vpn. After more time wasted trying to get support, I found from forums on their website that if you can manage to get a human on support you will be told it’s not their problem, it’s your computer, your vpn, …. Finally, one human at their store admitted it was hopeless and I just had to live with it. I haven’t found a good alternative in SF, Ed _______________________ Ed Angel Founding Director, Art, Research, Technology and Science Laboratory (ARTS Lab) Professor Emeritus of Computer Science, University of New Mexico 1017 Sierra Pinon Santa Fe, NM 87501 505-984-0136 (home) an...@cs.unm.edu <mailto:an...@cs.unm.edu> 505-453-4944 (cell) http://www.cs.unm.edu/~angel > On Sep 12, 2024, at 11:01 AM, Gillian Densmore <gil.densm...@gmail.com> wrote: > > Fiber is still 20 minutes into the future. Alas likely never without a > overhaul of the "leadership" > > On Thu, Sep 12, 2024 at 8:56 AM Barry MacKichan > <barry.mackic...@mackichan.com <mailto:barry.mackic...@mackichan.com>> wrote: >> What is the situation in Santa Fe now? When I left in 2018, fiber still >> seemed in the distant future. Our new house in North Carolina, when built, >> had two fiber boxes by the street, one for CenturyLink and one for Spectrum. >> Since then, another one was added (unfortunately they accidentally cut the >> fiber line into the house, sending us back a century for about a week). We >> pay a bit over a hundred a month for a full gigabit. It is cheaper (per bit) >> at half a gigabit, but we were running a business and went for the full >> gigabit. >> >> Since the infrastructure act was passed, our county has been flooded with >> trucks towing huge spools of orange fiber cable. They are running alongside >> rural roads and along the village roads back from the main roads. It looks >> like fiber will be within a hundred yards of almost every driveway. >> >> We have the option of upgrading to 2 gigabit service, and lord knows what we >> could do bonding together three different providers 😉. >> >> >> — Barry >> >> On 12 Sep 2024, at 10:30, Gary Schiltz wrote: >> >> It depends on what's on the other end of your fiber connection :-) Here in >> land that tech forgot, getting more than a few tens of megabits feels >> luxurious. One carrier has fiber optic passing over my property, and they >> offered to tap into it and give me 20 megabits for the low low price of $100 >> a month. Starlink's 300 megabits for $45 a month is heaven on earth. Isn't >> Santa Fe still sort of part of the third world? >> >> On Thu, Sep 12, 2024 at 9:06 AM Marcus Daniels <mar...@snoutfarm.com >> <mailto:mar...@snoutfarm.com>> wrote: >>> Neat trick, but no substitute for fiber. 🙂 >>> >>> https://www.speedtest.net/result/c/d227591a-534e-4811-a3e9-1b055d44914d >>> From: Friam <friam-boun...@redfish.com <mailto:friam-boun...@redfish.com>> >>> on behalf of Gary Schiltz <g...@naturesvisualarts.com >>> <mailto:g...@naturesvisualarts.com>> >>> Sent: Wednesday, September 11, 2024 8:50 PM >>> To: The Friday Morning Applied Complexity Coffee Group <friam@redfish.com >>> <mailto:friam@redfish.com>> >>> Subject: Re: [FRIAM] Starlink >>> >>> I have Starlink here in Ecuador and am very happy with it. But here it is >>> only $45 a month and $120 there. >>> >>> On Wed, Sep 11, 2024 at 10:21 PM Gillian Densmore <gil.densm...@gmail.com >>> <mailto:gil.densm...@gmail.com>> wrote: >>> What are folks's thoughts on this? for the atrocious choices of >>> conned-cast or...nothing? or are there finally ISP's that aren't DSL >>> here?-- How is it? what's it really like? are they anygood? the speed is >>> still god awful at a pathetic 25mgs. but so is Comcast. Appallingly enough. >>> We get snow storms and stuff, is it a blackout then? >>> Asking because Comcast is going. From sometime early this morning to about >>> 20 minutes ago being out. Being legendarily terrible and no one has had the >>> korvnka's the slap them with a RICO anti-trust suit yet. God only knows >>> why. >>> So looking starlink and open to other options: >>> they have to real propper internet, at least 200mbs each way and >>> white-glove levels of service. >>> CC owen as well. I suspect we've both had enough. >>> -. --- - / ...- .- .-.. .. -.. / -- --- .-. ... . / -.-. --- -.. . >>> FRIAM Applied Complexity Group listserv >>> Fridays 9a-12p Friday St. Johns Cafe / Thursdays 9a-12p Zoom >>> https://bit.ly/virtualfriam >>> to (un)subscribe http://redfish.com/mailman/listinfo/friam_redfish.com >>> FRIAM-COMIC http://friam-comic.blogspot.com/ >>> archives: 5/2017 thru present >>> https://redfish.com/pipermail/friam_redfish.com/ >>> 1/2003 thru 6/2021 http://friam.383.s1.nabble.com/ >>> -. --- - / ...- .- .-.. .. -.. / -- --- .-. ... . / -.-. --- -.. . >>> FRIAM Applied Complexity Group listserv >>> Fridays 9a-12p Friday St. Johns Cafe / Thursdays 9a-12p Zoom >>> https://bit.ly/virtualfriam >>> to (un)subscribe http://redfish.com/mailman/listinfo/friam_redfish.com >>> FRIAM-COMIC http://friam-comic.blogspot.com/ >>> archives: 5/2017 thru present >>> https://redfish.com/pipermail/friam_redfish.com/ >>> 1/2003 thru 6/2021 http://friam.383.s1.nabble.com/ >> >> -. --- - / ...- .- .-.. .. -.. / -- --- .-. ... . / -.-. --- -.. . >> FRIAM Applied Complexity Group listserv >> Fridays 9a-12p Friday St. Johns Cafe / Thursdays 9a-12p Zoom >> https://bit.ly/virtualfriam >> to (un)subscribe http://redfish.com/mailman/listinfo/friam_redfish.com >> FRIAM-COMIC http://friam-comic.blogspot.com/ >> archives: 5/2017 thru present >> https://redfish.com/pipermail/friam_redfish.com/ >> 1/2003 thru 6/2021 http://friam.383.s1.nabble.com/ >> >> -. --- - / ...- .- .-.. .. -.. / -- --- .-. ... . / -.-. --- -.. . >> FRIAM Applied Complexity Group listserv >> Fridays 9a-12p Friday St. Johns Cafe / Thursdays 9a-12p Zoom >> https://bit.ly/virtualfriam >> to (un)subscribe http://redfish.com/mailman/listinfo/friam_redfish.com >> FRIAM-COMIC http://friam-comic.blogspot.com/ >> archives: 5/2017 thru present >> https://redfish.com/pipermail/friam_redfish.com/ >> 1/2003 thru 6/2021 http://friam.383.s1.nabble.com/ > -. --- - / ...- .- .-.. .. -.. / -- --- .-. ... . / -.-. --- -.. . > FRIAM Applied Complexity Group listserv > Fridays 9a-12p Friday St. Johns Cafe / Thursdays 9a-12p Zoom > https://bit.ly/virtualfriam > to (un)subscribe http://redfish.com/mailman/listinfo/friam_redfish.com > FRIAM-COMIC http://friam-comic.blogspot.com/ > archives: 5/2017 thru present > https://redfish.com/pipermail/friam_redfish.com/ > 1/2003 thru 6/2021 http://friam.383.s1.nabble.com/
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