Or, follow the same course of action with the customer, skip SPS altogether.

Good Luck,
Leah



________________________________
From: Michael Mattias/LS <[email protected]>
To: [email protected]
Sent: Monday, August 22, 2011 10:35 AM
Subject: Re: [EDI-L] SPS Commerce - Anyon Competent There?


  
> Does anyone know the name of a "goto person" at ...

What I do in these situations is, I call the company's main switchboard, 
press '0' to reach a human being, introduce myself and explain my problem.

I always get connected to someone who can get me where I need to go.

Often I end up with  someone way higher in the food chain than I needed 
...but that seems only to add some real motivation for the worker bees. 
Strange how that works.

Michael C. Mattias
Tal Systems Inc.
Racine WI
[email protected]


 

[Non-text portions of this message have been removed]



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