Classification: UNCLASSIFIED Caveats: FOUO On Tue, 16 Mar 2010, da...@lang.hm wrote:
> I would like to add to this that when you don't have good documentation to > start with, one of the best ways of keeping things in that state is to be > overly picky about the format of the documentation. On a side note of the same topic, most all of our documentation we have now is currently in Word format. It was kind of the standard to just create a Word document for whatever menial task and then whenever a user had the problem, I simply sent it to them. Most of our website use training is in Word as well. Right now, our documentation is quite lacking and due to several upgrades I did on our intranet, all of our other paper based documentation is now completely out of date. As yet, I've not found a good way to convert the Word stuff yet. Copying and pasting is turning into a disaster since quite a bit of these documents are either step by step ordered lists or have many screenshots and/or tables involved. I guess my question boils down too: is there a "good" way to convert Word into a wiki format? I'm planning/testing a few implementations of wiki software's out there to centralize and allow searchability of our documentation, but so far none quite meet what I'd like to see: where users can search without having to login, but my other sysadmins have logins and can delve into a deeper part of the site to see the other stuff I don't want users playing with and it must be free; stuff like that. Has anyone found any particularly good wiki software? Currently so far I've tried quite a few, but none seem to quite meet what I'd like (ie. Screwturn wiki allows for ACL's, but they are awkward to handle and their categories can't be used globally. You must recreate them for each "namespace" you create. The administration screens have little to no documentation on them themselves, so each change to the site must be tested and then documented itself which I find to be rather unhelpful to solving the problem lol). Classification: UNCLASSIFIED Caveats: FOUO
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