I have recently come to believe that Drucker's work and work based on it, like The Goal and The Phoenix Project, are great when you work in an organization with a business culture and can be misleading or harmful in a craft culture organization.
Can you suggest culture and/or process books that might be more appropriate for a craft culture organization? And especially about building or managing a craft culture. A business culture organization is one where you do work because it is profitable to do the work. You build products because you want people to buy those products. Examples: Comcast, Dell, Oracle, and almost everybody with publicly traded stock. A craft culture organization is one where you do work because it improves the product. You build products because you want to build the best thing. Examples: Amazon, Google, Lego, and often private companies. -- Perfection is just a word I use occasionally with mustard. --Atom Powers--
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