Am 10/04/2013 01:37 PM, schrieb Rob Weir:
On Fri, Oct 4, 2013 at 6:17 AM, Marcus (OOo)<marcus.m...@wtnet.de>  wrote:
[Top posting and new subject as it is becoming a new topic]

It seems we not only have problems with Browsers that treat JavaScript
different but also with add-ons for blocking website tracking features and
cookies like Google Analytics.

Any ideas how we could handle this?


I installed Ghostly.  By default it does not disable Google Analytics,
so our download page is not impacted.   So I changed the Ghostly
configuration to disable Google Analytics.  Our download page still
works properly.

So something else must be going on.  Of course, it is possible for
bugs to exist in browser extensions.

So, the user has to do somethng on his own to enble more strict blocking (I guess).

We should at least keep this in mind when new people report problems with displaying the website.

Marcus



Am 10/03/2013 04:03 AM, schrieb Ludek Rosendorf:

Hi Marcus,

here is a Post Script:
My Firefox and Safari do also have Ghostery installed. But they are not
fazed by having the "Google Analytics" blocked!!!

Cheers,
Ludek


Users first mail:

Hi Marcus,

Mystery solved - and it isn't really your problem. I do have Ghostery
(blocking various tracking cookies, etc.) installed and running. When
I pause blocking for your page and reload it, the download button is
there alright. So sorry about the false alarm - although you might
want to consider how to present the page correctly even to the people
who like to block being tracked :-)

Cheers,
Luděk




-------
On 2013/10/03, at 5:46 , Marcus (OOo) wrote:

Am 10/02/2013 06:43 PM, schrieb Kay Schenk:

[ top posting ]

Thank yo so much for this information. It will be a big help in our
troubleshooting. In any case, I hope you were able to download Apache
OpenOffice.


The information below do not show a problem. The language and platform is
recognized and the assembled links are displayed. In the lower table the
fields have all data. This indicates that there is no error.

At the end the assembled download link is working, too:


http://sourceforge.net/projects/openofficeorg.mirror/files/4.0.1/binaries/en-US/Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmg/download

@Ludek:
Do you see any hint in the browser UI (e.g., an icon in the status bar)
for further information like an error message? Or an error console to
display logged problems? Maybe here we can go on.

Thanks in advance.

Marcus



On Tue, Oct 1, 2013 at 5:44 PM, Ludek Rosendorf<r.lu...@gmail.com>
wrote:

Hi,

Just testes it again and the problem is still there. That is when using
Google Chrome. When I use Safari or Firefox the page displays
correctly.

Here it is for your diagnosis (this page displays the download button
okay):

*Browser
variables**Values*navigator.appCodeNameMozillanavigator.appName
Netscapenavigator.appVersion5.0 (Macintosh; Intel Mac OS X 10_6_8)
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.76
Safari/537.36
navigator.platformMacIntelnavigator.oscpuundefinednavigator.cpuClass
undefinednavigator.productGeckonavigator.productSub20030107
navigator.vendorGoogle Inc.navigator.vendorSubnavigator.languageen-US
navigator.browserLanguageundefinednavigator.userLanguageundefined
navigator.systemLanguageundefinednavigator.userAgentMozilla/5.0
(Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like
Gecko)
Chrome/29.0.1547.76 Safari/537.36*JavaScript
functions/variables**Values*Language
nameEnglish (US)Language ISO codeen-USLanguage array dataen-US,English
(US),English
(US),y,http://www.openoffice.org/download/other.htmlRelease
matrix platform position8Release matrix platform array data

Mac_x86_install,y,163,Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmgUI
platform nameMac OS 32-bit Intel (DMG)URL platform
nameMac_x86_installFile
nameApache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmgFile
extension.dmgFile
size163Download file link

http://sourceforge.net/projects/openofficeorg.mirror/files/4.0.1/binaries/en-US/Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmg/downloadChecksum
file link (here for MD5)

http://www.apache.org/dist/openoffice/4.0.1/binaries/en-US/Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmg.md5
hasMirrorLink()truegetLink()

http://sourceforge.net/projects/openofficeorg.mirror/files/4.0.1/binaries/en-US/Apache_OpenOffice_4.0.1_MacOS_x86_install_en-US.dmg/downloadGeneral
errorfalse

Cheers,
Ludek
--------

On 2013/10/02, at 2:31 , Kay Schenk wrote:


On Tue, Oct 1, 2013 at 6:43 AM, Ludek Rosendorf<r.lu...@gmail.com>
wrote:

Hi,

Just to let you know: as of the time of this writing your download
page (
http://www.openoffice.org/download/) has only links do download
extensions, dictionaries and templates, but not the suite itself. Not
very
useful :-)

Cheers,
Ludek Rosendorf
Australia
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Hello -- your experience is certainly not what is expected.  :/

Are you still having this problem? We were doing some last minute
changes
earlier.

If you are, can you please use the following URL to report your details
back to us:

http://www.openoffice.org/download/test/analyze.html

Just copy and paste results back into a reply.

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