On Thu, Oct 3, 2013 at 4:07 PM, Kay Schenk <kay.sch...@gmail.com> wrote:
> On Thu, Oct 3, 2013 at 2:00 PM, Hans Palmér <hanspal...@bredband2.com > >wrote: > > > Whenever I start OpenOffice, it crashes after one minute. > > > > I have a Dell Dimension 9200 computer with Windows 7 Home Premium with > > Asus Geforce GT640 > > > > Hans Palmér > > > Hans -- > > 1) what version of Apache OpenOffice are you trying to install? and did you > get it directly from our download site: > http://www.openoffice.org/download/ > > 2) Is this a new install or an update for you? > > 3) If it's an update, what version are you updating from? > > The reason I ask 3) is that the product underwent a structural change > affecting your profile settings from version 3.4.x to 4.0.x > > In truth, I am not a Windows user but collecting this information for > others who may further assist you. And, I would recommend that you take a > look at the Release Notes for 4.0.0 and 4.0.1 for additional information on > the recent changes. > > http://www.openoffice.org/development/releases/4.0.0.html > > http://www.openoffice.org/development/releases/4.0.1.html > > You may also find additional help with our support Forum: > http://forum.openoffice.org/ > > Sorry about this problem. Hopefully, it can be resolved soon. > > -- > > ------------------------------------------------------------------------------------------------- > MzK > > "Truth is stranger than fiction, but it is because Fiction is obliged > to stick to possibilities. Truth isn't." > -- "Following the Equator", Mark Twain > Resetting the user profile may solve the problem. There is a tutorial on the forum explaining the steps. http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426 Regards Francis
