I loved using your product until a couple of weeks ago....when all of a sudden 
I could not open any of the files I had created....word docs, 
spreadsheets, etc.

Now I cannot remove your app icon from my iMac dock, nor can I delete a prompt 
screen on my desktop that says "Restore Windows" in the header.

Since I am new to your product and somewhat elderly [ 69 ] I can't figure out 
how to do any troubleshooting on my own in all your instructions related to how 
to report or fix small issues like this. Since I'm on a Mac, yours is the best 
solution I've come across to develop "non Windows" docs.

I know I'm a registered user....but now I cannot even determine how to confirm 
that !!! My computer is LOCKED UP in your software and cannot do a damn thing 
!! Work from home as an analyst and I can't begin to tell you how frustrated 
I've become....because of what seem to be huge glitches in your product that 
apparently no one has reported to you before. !!!

HELP ME PLEASE !!???

Stan Stark
Houston, Texas
281-277-0552
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