On 17 August 2013 11:59, sebb <seb...@gmail.com> wrote:

> On 17 August 2013 09:01, Andrea Pescetti <pesce...@apache.org> wrote:
> > sebb wrote:
> >
> >> On 17 August 2013 06:35, Rory O'Farrell wrote:
> >>>
> >>> The OpenOffice Forum server will be offline until sometime on Sunday
> >>> evening (UTC) for major OS and phpBB upgrades
> >>
> >> Can't the Forum URLs be temporarily redirected to a page that explains
> >> this?
> >
> >
> > Sure, but this would require coordination and actually the redirection
> would
> > need to be at the DNS level, since the operating system and web server
> are
> > being upgraded too.
> >
> > As Jan wrote, nobody sent him the text of a notice to put online instead
> of
> > the error message you see now (which will only appear for brief periods
> > anyway; most of the time httpd will be down) and he didn't put anything.
>
> I have yet to find that the entire site [1] is down, but the forums
> are responding with SQL error messages.
>

yes because there was a problem with the os upgrade, the box is up, but I
do not have ssh access, something pctony has promised to look into.

Once I get ssh access I will stop httpd.



>
> So having a redirect page would be useful to prevent people sending
> unnecessary reports.
>

Agreed, and I asked for somebody to come up with a page (we need it in
different languages) but none did, so I assume it was the kind of wish "it
would be nice if someone else does it".


>
> Also people are more likely to accept that an entire site is down,
> whereas a site that is partly broken gives a worse impression.
>

agreed, and feel free to do it better than me. Without access and pctony
busy its kind of hard to do something about it.

I dont hope you think I left it like this on purpose (it really sounds like
it), I am a bit more pro. than that, but I do need root@ to go in via the
console and repair sshd.


> Please consider adding a maintenance page.
>

please consider mailing html to add, or prove my point above.


rgds
jan I.

>
> [1] http://forum.openoffice.org/
>
> > I've now added a note to http://www.openoffice.org/contact_us.html , the
> > source of the mails we are receiving, to explain that the forums are
> under
> > maintenance.
> >
> > Regards,
> >   Andrea.
> >
> >
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