On 17 August 2013 09:01, Andrea Pescetti <pesce...@apache.org> wrote:
> sebb wrote:
>
>> On 17 August 2013 06:35, Rory O'Farrell wrote:
>>>
>>> The OpenOffice Forum server will be offline until sometime on Sunday
>>> evening (UTC) for major OS and phpBB upgrades
>>
>> Can't the Forum URLs be temporarily redirected to a page that explains
>> this?
>
>
> Sure, but this would require coordination and actually the redirection would
> need to be at the DNS level, since the operating system and web server are
> being upgraded too.
>
> As Jan wrote, nobody sent him the text of a notice to put online instead of
> the error message you see now (which will only appear for brief periods
> anyway; most of the time httpd will be down) and he didn't put anything.

I have yet to find that the entire site [1] is down, but the forums
are responding with SQL error messages.

So having a redirect page would be useful to prevent people sending
unnecessary reports.

Also people are more likely to accept that an entire site is down,
whereas a site that is partly broken gives a worse impression.

Please consider adding a maintenance page.

[1] http://forum.openoffice.org/

> I've now added a note to http://www.openoffice.org/contact_us.html , the
> source of the mails we are receiving, to explain that the forums are under
> maintenance.
>
> Regards,
>   Andrea.
>
>
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