On Tue, Mar 19, 2013 at 12:04 PM, Rob Weir <robw...@apache.org> wrote:
> On Tue, Mar 19, 2013 at 11:19 AM, RGB ES <rgb.m...@gmail.com> wrote:
>> 2013/3/19 Rob Weir <robw...@apache.org>
>>
>>> On Mon, Mar 18, 2013 at 9:21 PM, Guenter Marxen
>>> <guenter.mar...@googlemail.com> wrote:
>>> > Hi,
>>> >
>>> > Am 18.03.2013 19:05, schrieb Dave Fisher:
>>> >
>>> >> There is no consensus here to eliminate or reset the votes. Some who are
>>> >> more in touch with users have stated that it would be harmful. I trust
>>> their
>>> >> judgement.
>>> >
>>> >
>>> > as a longtime "OpenOffice"-user (since StarWriter 2.0), I think that in
>>> this
>>> > case, Rob is wrong and resetting the votes would be something like an
>>> > offense to us, the "old" users, who wrote and commented issues or voted
>>> for
>>> > issues for many years.
>>> >
>>> > I mainly used Writer, writing long texts with many images and many
>>> > references (f.e. an SO-/OOo-manual, widely spread in the german speaking
>>> > universities) and in times before the turbulences around OOo I made bug
>>> and
>>> > enhancement issues and also voted for issues.
>>> >
>>> > Look f.e. at issue 5608
>>> > (https://issues.apache.org/ooo/show_bug.cgi?id=5608).
>>> >
>>> > It was raised in 2002 and the latest comment is dated 2012. (I did not
>>> find
>>> > "my votes" and the number of votes in bugzilla, but I think, I voted for
>>> it
>>> > in 2004.)
>>> > Although the issue is ten years old and nobody worked on it, it remains a
>>> > very important enhancement issue for all, who are writing long texts with
>>> > (many) references. The issue is not at all outdated!
>>> >
>>>
>>> I suppose it depends on how you define "important".  Since issue 5608
>>> was entered, back in 2002, we've fixed 36054 issues in Bugzilla.
>>> (31064 defects, 3839 enhancements and 1151 features). So that many
>>> bugs were fixed, or enhancements/features implemented, while issue
>>> #5608 was not.  I don't know how you define "important", but to me
>>> something that is behind 36,054 other items is as close to unimportant
>>> as I can imagine.
>>>
>>> Remember, what things a developer chooses to code on is also a vote.
>>> They vote with their time.  I count that kind of vote very highly,
>>> since it is backed up by actions.  Those 36054 issues were important
>>> enough for someone to actually invest their time into fixing it.
>>>
>>> I don't mean to offend anyone by telling them that their issue is not
>>> important.  We're all entitled to our personal preferences, and if you
>>> say something is important to you then I will gladly accept that.  But
>>> from a project perspective, I think it is clear that an issue that was
>>> bypassed by 36054 other issues for over a decade, that an issue like
>>> this is certainly not a likely candidate for a"high priority"
>>> designation.  The "votes" from project members, via their actions, has
>>> put 36054 other issues ahead of it.
>>>
>>
>> Rob, I think you are missing the point here. I agree that the choice of a
>> developer is a sort of "vote", and a really important one, but it is NOT
>> the same vote we are discussing here: votes on issues are cast by users,
>> not by developers. Votes are not a measure of feasibility but of hope:
>> there is a HUGE difference between saying "we are sorry, we don't have the
>> resources to implement this right now" and "because nobody implemented this
>> before, your issue is not that important for the community so we are
>> forgetting your votes". After all, those users that voted ARE an important
>> part of the community.
>>
>> I insist: "we cannot do that now" is not the same of "we will not do that
>> simply because nobody did it before".
>>
>
> But this is not a case of "we don't have someone right now to work on
> it". It is not a case of "not today, but maybe next week".  This is
> not a case of "Sorry, we can't fit it in this release, but maybe we'll
> do it in the next release."  What this is is a case where no one,
> absolutely no one, zero, zip, nada, gar nichts, nobody has cared to
> deal with the issue in over a decade.  That screams out UNIMPORTANT.
> Remember, there is such thing as false hope. And if ever there was an
> example of false hope it is someone hoping for a decade old issue in
> Bugzilla that has been passed by by thousands of other issues.
>

Of course, feel free to prove me wrong and get one of these ancient
issues resolved.  But in the end even minor actions count more than
"important" wishes.

I believe I've made my point.

-Rob

> -Rob
>
>> As Guenter said before, the fact that an old issue is still there does not
>> means that it is not important, it only means that it was not possible, for
>> whatever reason, to solve it.
>>
>> Regards
>> Ricardo
>>
>>
>>
>>>
>>> Regards,
>>>
>>> -Rob
>>>
>>>
>>> > The same is valid for issue 11901
>>> > (https://issues.apache.org/ooo/show_bug.cgi?id=11901) and many others.
>>> >
>>> > I always have accepted, that the lack of ressources/developers prevents
>>> to
>>> > solve some/many issues "in time", but I could hardly accept, that "old"
>>> > stuff in bugzilla is reset/deleted and hence forgotten. I think, that
>>> some
>>> > old users ("issuers") would be frustrated.
>>> >
>>> > Instead of resetting the votes, one could have a list of 'issues with
>>> many
>>> > votes', "weight" them (f.e. as proposed by a survey) and then let the
>>> > volunteers/developers decide, if they want to work on their "most
>>> important"
>>> > issues in the list.
>>> > And perhaps for another ten years nobody is found to work on some or all
>>> of
>>> > them! But that does not change the importance of such issues (provided
>>> that
>>> > importance is not only measured by age).
>>> >
>>> > Special cases are concerns/issues by "users" like the city of Munich (as
>>> an
>>> > "beacon project", Leuchtturmprojekt), which can weight more than 1000
>>> > individual votes.
>>> >
>>> > If the process is transparent, users and "issuers" will understand (and
>>> be
>>> > patient).
>>> >
>>> > --
>>> > Grüße
>>> >
>>> > Günter Marxen
>>> >
>>> >
>>> >
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