Top post.

There is no consensus here to eliminate or reset the votes. Some who are more 
in touch with users have stated that it would be harmful. I trust their 
judgement.

Issues that are recent that get votes should be discernible by developers 
looking at BZ. Any issue with a lot of votes might be interesting for a new 
developer. Reveal codes could become reveal ODF someone with a C++ programming 
dog and a java programming cat might do it someday.

Sent from my iPhone

On Mar 18, 2013, at 10:08 AM, Jürgen Schmidt <jogischm...@gmail.com> wrote:

> On 3/18/13 5:34 PM, Rob Weir wrote:
>> On Mon, Mar 18, 2013 at 11:32 AM, RGB ES <rgb.m...@gmail.com> wrote:
>>> 2013/3/18 Rob Weir <robw...@apache.org>
>>> 
>>>> On Mon, Mar 18, 2013 at 10:11 AM, RGB ES <rgb.m...@gmail.com> wrote:
>>>>> 2013/3/18 Jörg Schmidt <joe...@j-m-schmidt.de>
>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> -----Original Message-----
>>>>>>> From: Rob Weir [mailto:robw...@apache.org]
>>>>>> 
>>>>>>> I'd say, "Thanks for the suggestion.  We take all suggestions
>>>>>>> seriously, and user suggestions are often the source of ideas that
>>>>>>> make it into the product.  Thank you for using AOO."
>>>>>> 
>>>>>> Sounds fine for me.
>>>>>> 
>>>>>>> The title of the tread is "A question about existing practices".  I
>>>>>>> think the facts are quite clear.  If we have many 10 year old
>>>>>>> untouched BZ issues then fixing these issues is not part of our
>>>>>>> existing practice, whether you define that as mandatory, voluntary or
>>>>>>> whatever.
>>>>>> 
>>>>>> No problem.
>>>>>> 
>>>>>>> "Practice" is what we do, not what we talk about doing.
>>>>>> 
>>>>>> Yes, but what we must be as clearly defined this user can foresee it.
>>>>>> 
>>>>>> Why?
>>>>>> If I as a user know any bug in the program, it may be important for me
>>>> to
>>>>>> know _approximately_ when this will be fixed.
>>>>>> 
>>>>>>> you want to argue that we talk a lot about fixing old issues, and say
>>>>>>> many solemn things about how important they are, then I would agree
>>>>>>> with you 100%.  But we don't actually do anything about them.
>>>>>> 
>>>>>> I do not know how to define something should, but I know that you have
>>>> to
>>>>>> make it transparent.
>>>>>> 
>>>>>> For example, a road map for developing the program is important because
>>>> it
>>>>>> clarifies what new features AOO will have in the future. That's right,
>>>>>> that's a good thing.
>>>>>> 
>>>>>> But it is also important to clarify how to deal with bugs and feature
>>>>>> wishes of users.
>>>>>> There was the suggestion to delete all old votes, only we must still
>>>>>> clarify how we handle new votes. I think.
>>>>>> 
>>>>> 
>>>>> +1.
>>>>> 
>>>>> There is an old joke: "I'm only responsible for what I say not for what
>>>> you
>>>>> understand", but the fact is that being AOO an end user application what
>>>>> our users understand IS important for us. And what will people understand
>>>>> if they know all those votes are being deleted? IMO, users will take this
>>>>> as "they do not care about our votes, why should I vote again? Why
>>>> should I
>>>>> fill a bug report that nobody reads?" and that's a really bad thing.
>>>>> 
>>>> 
>>>> They'll believe what we tell them.  If we say that we're "resetting"
>>>> the vote counts in order to determine what is most relevant to users
>>>> today, starting with an unbiased and fresh view of today's users
>>>> priorities, and not to over-advantage the dead hand of decade-old
>>>> votes from users who may or may not even still be using OpenOffice
>>>> today, then this will be seen as a good thing.
>>>> 
>>>>> If you want to know how relevant old issues are, once we have a working
>>>>> survey system we can start a series of surveys about most wanted features
>>>>> requests. IMO, the only valid way to delete votes, the only way that show
>>>>> respect to our users is to close the corresponding issues.
>>>>> 
>>>> 
>>>> The fact that there are decade old issues demonstrates that they are
>>>> not relevant at all.
>>> 
>>> 
>>> The fact that there are decade old issues only demonstrate they are still
>>> unresolved: nothing more, nothing less. Are you saying the request to
>>> provide support for opentype features is obsolete only because nobody
>>> solved it since the issue was filled on 2003, and that we need to trash the
>>> more than 200 votes for it? Sorry, but that makes no sense...
>> 
>> 
>> Yes, that is exactly what I am saying.   If you want to argue the
>> contrary you would need to explain what the relevance is of issues
>> that are 10-years old and have not been touched and probably never
>> will be.  I might as well keep in a box my letters to Santa Claus from
>> when I was a child, in hopes that they may be someday delivered.  If
>> something has not been touched for 10 years this is an extremely
>> strong indication that it is irrelevant.  Things that are important
>> tend to be done.  Things that are not important do not get done.   I
>> know of no other measure for determining this.
> 
> I don't think that it help us forward if we nitpicking further about
> different understanding if something is still relevant or obsolete.
> 
> The point is that Rob is correct to assume that if a 10 year old
> issue/RFE is not yet addressed it will be likely not addressed in the
> next 10 years if not a huge bunch of developers fall down of heaven.
> 
> The question is if we want to use the voting feature in the future if it
> is useful to reset the current votes or at least review the current
> issues with high votes and mark them as invalid/won't fix or whatever to
> get a clean start point.
> 
> In general I would like to make use of the voting feature but with the
> current state I am not sure if it make sense. Many issues that probably
> nobody will fix in the near future.
> 
> For example issues with 2 votes of the same person are completely
> irrelevant to me. The fall in the category of hey my issue is the most
> important one, why don't you fix it. What is more important than my
> issue ...
> 
> 
> Juergen
> 
> 
>> 
>> -Rob
>> 
>> 
>>> 
>>> The lack of a split view is also a very old issue that's still relevant, as
>>> well as the "reveal codes" mentioned by Dennis (even if I do not need it,
>>> many people want it and every now and then someone ask for that on the
>>> forums). Styles for tables? And for Math objects?... may I continue?
>>> 
>>> The point is that all the above mentioned request are really difficult
>>> tasks, and that alone justify the fact they are still unresolved. Even if
>>> there are requests that are not valid any more, and it's quite possible
>>> that there are lots of such requests, dropping a nuke to kill user's
>>> feedback on every single old issue is not a good thing to do, IMO.
>>> 
>>> Just my last 2¢ from today (taking a break from this thread)
>>> 
>>> Regards
>>> Ricardo
>>> 
>>> 
>>> 
>>>> I can't think of any test of irrelevancy more
>>>> accurate than pointing out that they have been ignored for over 10
>>>> years.
>>>> 
>>>> My suggestion was merely a way of getting feedback that might be more
>>>> relevant.  But that's fine.  If we're more comfortable claiming that
>>>> decade-old untouched issues are sacred to the project, then that's OK.
>>>> They can just as easily be ignored for another decade.  We have
>>>> better means, like Google Moderator, or surveys, for finding out what
>>>> users actually think today.
>>>> 
>>>> -Rob
>>>> 
>>>>> Just my 2¢
>>>>> 
>>>>> Regards
>>>>> Ricardo
>>>>> 
>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Greetings,
>>>>>> Jörg
>>>>>> 
>>>>>> 
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