On Wed, Mar 20, 2013 at 2:27 PM, Rob Weir <robw...@apache.org> wrote:

> On Wed, Mar 20, 2013 at 5:22 PM, Rob Weir <robw...@apache.org> wrote:
> > On Wed, Mar 20, 2013 at 5:11 PM, Donald Whytock <dwhyt...@gmail.com>
> wrote:
> >> On Wed, Mar 20, 2013 at 5:03 PM, Rob Weir <robw...@apache.org> wrote:
> >>> My take away from the thread was that the preference is not to do
> >>> anything, and in effect continue to ignore the votes.  Whether they
> >>> are reset or ignored is immaterial to me.  I'll just work on better
> >>> and more accurate ways of getting user feedback, that are not
> >>> dependent on Bugzilla votes.
> >>
> >> Well, you can do both, sort of...showcase the item with the most
> >> votes, perhaps in a blog post, or a regular ML/forum feature,
> >> effectively asking: "Is anyone still concerned about this issue?  Is
> >> anyone prepared to take ownership of this issue?"
> >>
> >
> > Won't work.  If you ask a group of people that question and say that
> > the issues already received many votes, then they will replicate that
> > result due to anchoring bias:
> >
> > http://en.wikipedia.org/wiki/Anchoring
> >
> > So of course you'll see them say that the issues are still important.
> > We're seeing that bias even today.
> >
> > But the problem is our most frequently-requested features today,
> > namely iOS and Android support, are not even listed in Bugzilla as
> > issues.
> >
> > So my approach will be to not use Bugzilla issues at all.
> >
>
> Sorry, I should mention that I have no objections if you want to do
> something else.  But IMHO if you do not reset the votes then it will
> take another decade for a RFE from today to have the same opportunity
> for votes as an issue from 2002.  So going down that path is a
> exercise in futility as far as I can tell.  Better to start from
> scratch with a well-designed survey.


YES!!!!!!!!!!!!!! ...and make it easy for users to participate! Short,
sweet, native languages, etc.



>  That's my preference and choice,
> but I don't want to force it on anyone else if you have a different
> approach that makes sense to you.
>
> -Rob
>
> > -Rob
> >
> >> If the answer appears to be no to both, wipe out its votes and see if
> >> it creeps up again.    Then proceed to the new most-voted item.
> >> Lather, rinse, repeat.
> >>
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-- 
----------------------------------------------------------------------------------------
MzK

"Achieving happiness requires the right combination of Zen and Zin."

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