Sorry I haven't made myself clear.
I mean, does the bot account really exist? Does it use your
account authority? (I am assuming this because you said it could close the
issue, look like write permission to me)

Sheng Wu 吴晟

Apache SkyWalking, Apache ShardingSphere(Incubating), Zipkin
Twitter, wusheng1108


Ovilia <oviliazh...@gmail.com> 于2019年8月30日周五 下午2:18写道:

> The project is available at https://github.com/Ovilia/echarts-robot
>
> It's hosted on http://glitch.com which works pretty much like GitHub
> Pages,
> only that it can have server-side logic. In our case, we use it to host
> Node.js bot.
>
> Wenli
>
>
> On Fri, Aug 30, 2019 at 1:49 PM Sheng Wu <wu.sheng.841...@gmail.com>
> wrote:
>
> > One question,
> > Where is the bot? How it works?
> >
> > Sheng Wu 吴晟
> >
> > Apache SkyWalking, Apache ShardingSphere(Incubating), Zipkin
> > Twitter, wusheng1108
> >
> >
> > Yi Shen <shenyi....@gmail.com> 于2019年8月30日周五 上午11:25写道:
> >
> > > Hi Wenli. Telling developers they can reopen the issue is better from
> my
> > > perspective.
> > >
> > > On Fri, Aug 30, 2019 at 11:16 AM Ovilia <oviliazh...@gmail.com> wrote:
> > >
> > > > I found a technical problem with Clement's approach.
> > > > If we don't close those issues that are not created using the
> template,
> > > the
> > > > only thing a user should do is to open the issue helper to create a
> new
> > > > template.
> > > > Thus, the previous issue will have no use, so it's better to be
> closed.
> > > >
> > > > Previously, when a user reopens an issue, the bot will also check if
> > it's
> > > > created using the template.
> > > > If not, it will be closed again.
> > > > I changed this behavior so that if the user believes his question
> > should
> > > > not follow the template and he can well make his point without the
> > > > template, he can still reopen the issue.
> > > > And I put this information in the comment of the bot to let the
> creator
> > > > know about it.
> > > >
> > > > Wenli
> > > >
> > > >
> > > > On Mon, Aug 26, 2019 at 10:01 PM Ovilia <oviliazh...@gmail.com>
> wrote:
> > > >
> > > > > That's a good idea. It can be easily implemented with our bot and
> may
> > > > help
> > > > > the both side.
> > > > >
> > > > > Wenli
> > > > >
> > > > >
> > > > > On Mon, Aug 26, 2019 at 9:47 PM Clement Ho
> > <clem...@gitlab.com.invalid
> > > >
> > > > > wrote:
> > > > >
> > > > >> Perhaps there is a more gentler way for this bot to help foster
> more
> > > > >> collaboration such as only closing issues on a weekly basis,
> > applying
> > > a
> > > > >> label, asking the issue author to change their issue description
> > > rather
> > > > >> than auto closing
> > > > >>
> > > > >> On Mon, Aug 26, 2019 at 2:38 AM Ovilia <oviliazh...@gmail.com>
> > wrote:
> > > > >>
> > > > >> > I think perhaps we should keep how the bot works now.
> > > > >> > If we hear anything from the community complain about this
> > problem,
> > > we
> > > > >> > should discuss with the community to know what a better solution
> > may
> > > > be.
> > > > >> > Otherwise, we are just assuming their inconvenience. Because
> from
> > my
> > > > >> > own experience, I don't mind creating the issue again following
> > the
> > > > >> > community's rules as long as my issue can be resolved ASAP.
> > > > >> > So in the meantime, we should provide more help and be nicer to
> > the
> > > > >> > community to help them fix the problems.
> > > > >> >
> > > > >> > Wenli
> > > > >> >
> > > > >> >
> > > > >> > On Mon, Aug 26, 2019 at 3:23 PM Yi Shen <shenyi....@gmail.com>
> > > wrote:
> > > > >> >
> > > > >> > > I agree with Wenli.
> > > > >> > >
> > > > >> > > Besides, we can keep improving the experience of editing an
> > issue
> > > > with
> > > > >> > > template, like the issue helper we are using.
> > > > >> > > Also it's necessary to give a clear and nice guidance to
> > encourage
> > > > >> > > developers how to create a new one with right format if his
> > issue
> > > is
> > > > >> > > closed.
> > > > >> > >
> > > > >> > >
> > > > >> > > On Mon, Aug 26, 2019 at 11:09 AM Ovilia <
> oviliazh...@gmail.com>
> > > > >> wrote:
> > > > >> > >
> > > > >> > > > Hi all,
> > > > >> > > >
> > > > >> > > > Our GitHub bot currently automatically closes issues that
> > didn't
> > > > >> create
> > > > >> > > > using our issue helper [1] because hose who open issues tend
> > to
> > > > >> forget
> > > > >> > > > important information like what's expected, what's wrong,
> > demos
> > > to
> > > > >> > > > reproduce, and etc.
> > > > >> > > >
> > > > >> > > > The main considerations were:
> > > > >> > > > When that information is missing, we cannot help them. So we
> > > have
> > > > to
> > > > >> > ask
> > > > >> > > > them to provide that. But some people don't come back to
> > GitHub
> > > > >> until a
> > > > >> > > few
> > > > >> > > > days or weeks passed. Then, they provide some information.
> But
> > > > most
> > > > >> > > likely,
> > > > >> > > > they missed something this time again, so that we still
> cannot
> > > fix
> > > > >> > their
> > > > >> > > > problems.
> > > > >> > > >
> > > > >> > > > But I agree this is not the best experience we could provide
> > to
> > > > our
> > > > >> > > users.
> > > > >> > > > So please give your advice on how to improve the experience
> as
> > > > well
> > > > >> as
> > > > >> > > keep
> > > > >> > > > the maintaining job efficiently.
> > > > >> > > >
> > > > >> > > >
> > > > >> > > > [1] https://ecomfe.github.io/echarts-issue-helper (This
> will
> > be
> > > > >> moved
> > > > >> > to
> > > > >> > > > Apache domain within a week.)
> > > > >> > > >
> > > > >> > > > Wenli
> > > > >> > > >
> > > > >> > >
> > > > >> > >
> > > > >> > > --
> > > > >> > > Yi Shen
> > > > >> > > Senior Developer
> > > > >> > > Baidu, Inc.
> > > > >> > >
> > > > >> >
> > > > >>
> > > > >
> > > >
> > >
> > >
> > > --
> > > Yi Shen
> > > Senior Developer
> > > Baidu, Inc.
> > >
> >
>

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