The project is available at https://github.com/Ovilia/echarts-robot

It's hosted on http://glitch.com which works pretty much like GitHub Pages,
only that it can have server-side logic. In our case, we use it to host
Node.js bot.

Wenli


On Fri, Aug 30, 2019 at 1:49 PM Sheng Wu <wu.sheng.841...@gmail.com> wrote:

> One question,
> Where is the bot? How it works?
>
> Sheng Wu 吴晟
>
> Apache SkyWalking, Apache ShardingSphere(Incubating), Zipkin
> Twitter, wusheng1108
>
>
> Yi Shen <shenyi....@gmail.com> 于2019年8月30日周五 上午11:25写道:
>
> > Hi Wenli. Telling developers they can reopen the issue is better from my
> > perspective.
> >
> > On Fri, Aug 30, 2019 at 11:16 AM Ovilia <oviliazh...@gmail.com> wrote:
> >
> > > I found a technical problem with Clement's approach.
> > > If we don't close those issues that are not created using the template,
> > the
> > > only thing a user should do is to open the issue helper to create a new
> > > template.
> > > Thus, the previous issue will have no use, so it's better to be closed.
> > >
> > > Previously, when a user reopens an issue, the bot will also check if
> it's
> > > created using the template.
> > > If not, it will be closed again.
> > > I changed this behavior so that if the user believes his question
> should
> > > not follow the template and he can well make his point without the
> > > template, he can still reopen the issue.
> > > And I put this information in the comment of the bot to let the creator
> > > know about it.
> > >
> > > Wenli
> > >
> > >
> > > On Mon, Aug 26, 2019 at 10:01 PM Ovilia <oviliazh...@gmail.com> wrote:
> > >
> > > > That's a good idea. It can be easily implemented with our bot and may
> > > help
> > > > the both side.
> > > >
> > > > Wenli
> > > >
> > > >
> > > > On Mon, Aug 26, 2019 at 9:47 PM Clement Ho
> <clem...@gitlab.com.invalid
> > >
> > > > wrote:
> > > >
> > > >> Perhaps there is a more gentler way for this bot to help foster more
> > > >> collaboration such as only closing issues on a weekly basis,
> applying
> > a
> > > >> label, asking the issue author to change their issue description
> > rather
> > > >> than auto closing
> > > >>
> > > >> On Mon, Aug 26, 2019 at 2:38 AM Ovilia <oviliazh...@gmail.com>
> wrote:
> > > >>
> > > >> > I think perhaps we should keep how the bot works now.
> > > >> > If we hear anything from the community complain about this
> problem,
> > we
> > > >> > should discuss with the community to know what a better solution
> may
> > > be.
> > > >> > Otherwise, we are just assuming their inconvenience. Because from
> my
> > > >> > own experience, I don't mind creating the issue again following
> the
> > > >> > community's rules as long as my issue can be resolved ASAP.
> > > >> > So in the meantime, we should provide more help and be nicer to
> the
> > > >> > community to help them fix the problems.
> > > >> >
> > > >> > Wenli
> > > >> >
> > > >> >
> > > >> > On Mon, Aug 26, 2019 at 3:23 PM Yi Shen <shenyi....@gmail.com>
> > wrote:
> > > >> >
> > > >> > > I agree with Wenli.
> > > >> > >
> > > >> > > Besides, we can keep improving the experience of editing an
> issue
> > > with
> > > >> > > template, like the issue helper we are using.
> > > >> > > Also it's necessary to give a clear and nice guidance to
> encourage
> > > >> > > developers how to create a new one with right format if his
> issue
> > is
> > > >> > > closed.
> > > >> > >
> > > >> > >
> > > >> > > On Mon, Aug 26, 2019 at 11:09 AM Ovilia <oviliazh...@gmail.com>
> > > >> wrote:
> > > >> > >
> > > >> > > > Hi all,
> > > >> > > >
> > > >> > > > Our GitHub bot currently automatically closes issues that
> didn't
> > > >> create
> > > >> > > > using our issue helper [1] because hose who open issues tend
> to
> > > >> forget
> > > >> > > > important information like what's expected, what's wrong,
> demos
> > to
> > > >> > > > reproduce, and etc.
> > > >> > > >
> > > >> > > > The main considerations were:
> > > >> > > > When that information is missing, we cannot help them. So we
> > have
> > > to
> > > >> > ask
> > > >> > > > them to provide that. But some people don't come back to
> GitHub
> > > >> until a
> > > >> > > few
> > > >> > > > days or weeks passed. Then, they provide some information. But
> > > most
> > > >> > > likely,
> > > >> > > > they missed something this time again, so that we still cannot
> > fix
> > > >> > their
> > > >> > > > problems.
> > > >> > > >
> > > >> > > > But I agree this is not the best experience we could provide
> to
> > > our
> > > >> > > users.
> > > >> > > > So please give your advice on how to improve the experience as
> > > well
> > > >> as
> > > >> > > keep
> > > >> > > > the maintaining job efficiently.
> > > >> > > >
> > > >> > > >
> > > >> > > > [1] https://ecomfe.github.io/echarts-issue-helper (This will
> be
> > > >> moved
> > > >> > to
> > > >> > > > Apache domain within a week.)
> > > >> > > >
> > > >> > > > Wenli
> > > >> > > >
> > > >> > >
> > > >> > >
> > > >> > > --
> > > >> > > Yi Shen
> > > >> > > Senior Developer
> > > >> > > Baidu, Inc.
> > > >> > >
> > > >> >
> > > >>
> > > >
> > >
> >
> >
> > --
> > Yi Shen
> > Senior Developer
> > Baidu, Inc.
> >
>

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