I agree with Wenli. Besides, we can keep improving the experience of editing an issue with template, like the issue helper we are using. Also it's necessary to give a clear and nice guidance to encourage developers how to create a new one with right format if his issue is closed.
On Mon, Aug 26, 2019 at 11:09 AM Ovilia <oviliazh...@gmail.com> wrote: > Hi all, > > Our GitHub bot currently automatically closes issues that didn't create > using our issue helper [1] because hose who open issues tend to forget > important information like what's expected, what's wrong, demos to > reproduce, and etc. > > The main considerations were: > When that information is missing, we cannot help them. So we have to ask > them to provide that. But some people don't come back to GitHub until a few > days or weeks passed. Then, they provide some information. But most likely, > they missed something this time again, so that we still cannot fix their > problems. > > But I agree this is not the best experience we could provide to our users. > So please give your advice on how to improve the experience as well as keep > the maintaining job efficiently. > > > [1] https://ecomfe.github.io/echarts-issue-helper (This will be moved to > Apache domain within a week.) > > Wenli > -- Yi Shen Senior Developer Baidu, Inc.
