On Tuesday, May 3, 2016 at 8:32:26 PM UTC-7, Lawrence Mandel wrote:
> On Tue, May 3, 2016 at 11:11 PM, Xidorn Quan  wrote:
> 
> > On Wed, May 4, 2016 at 9:46 AM, Lawrence Mandel  wrote:
> >
> >> On Tue, May 3, 2016 at 6:56 PM, Mike Hommey  wrote:
> >>
> >> > On Tue, May 03, 2016 at 05:18:17PM -0500, Adam Roach  wrote:
> >> > > On 5/3/16 4:59 PM, Justin Dolske wrote:
> >> > > > On 5/3/16 12:21 PM, Gregory Szorc wrote:
> >> > > >
> >> > > > > * The update server has been reconfigured to not serve Nightly
> >> > > > > updates to
> >> > > > > 10.6-10.8 (bug 1269811)
> >> > > >
> >> > > > Are we going to be showing some kind of notice to affected users
> >> upon
> >> > > > Release? That is, if I'm a 10.6 user and I update to Firefox 48, at
> >> > some
> >> > > > point should I see a message saying I'll no longer receive future
> >> > > > updates?
> >> > >
> >> > > Even better, is there any way to get the update system to
> >> automatically
> >> > move
> >> > > such users over to 45ESR?
> >> >
> >> > Did we introduce changes to profile data between 45 and 48? Because
> >> > that usually breaks downgrade paths.
> >> >
> >>
> >> We discussed this earlier and decided that we were not going to
> >> automatically move users from Firefox to ESR. For one thing, the user has
> >> not opted to be on this channel. A channel change also involves both
> >> engineering and test work. It does seem prudent to test the scenario to
> >> know whether users can move from 47 to ESR 45.2.0 without issue.
> >
> >
> > Is it feasible to make 48 an ESR as well so that we don't need to ask
> > users to downgrade it to ESR 45?
> >
> 
> I don't think so. I also don't know that we're going to recommend that
> users migrate to ESR (need to verify that there are no incompatible profile
> changes) although that is certainly an option.
> 
> Lawrence

(Note: Please see "OSX Support Cycle" below.) 

These are important decisions. However, expecting all end-users to be able to 
handle a manual migration to ESR, or understand what is happening or why seems 
like a bad idea. I believe downgrading should NOT be considered as an option, 
except for tech savvy users. 

There are three options that OSX 10.6-10.8 users have with Firefox:
1. Upgrade their OS (not possible for some)
2. Install ESR (temporary fix that could create problems if they can do #1 
later)
3. Continue using the unsupported Firefox (and hope they are not hit by a 
security vulnerability)
4. Stop using Firefox

>From my perspective, the best option for those who cannot upgrade their OS, is 
>to make the final 10.6-10.8 version be (or become) the next ESR. I have found, 
>repeatedly, that if there is a chance for users to 
>mis-read/mis-understand/confuse instructions, they will. Don't complicate 
>their lives any more than they already are. Give them a simple choice. "Click 
>here to upgrade to ESR".

Make sure that adequate startup pages are created to communicate these changes 
in as concise a manner as possible. Provide links for further detail. 
Subsequent startups should load follow-up pages with reminders, perhaps reduced 
to a notice bar (like what Google Chrome did recently).


SIDEBAR: "OSX Support Cycle"  ...

While we are on this subject, what is the plan for Firefox support of 10.9 
later this year when Apple pushes out its latest OSX? How about a year from now 
when 10.10 support ends? Where does the annual Firefox/OSX support depreciation 
end? 

Apple has shifted to warp speed with their rapid release cycle. Every version 
of Windows has a minimum 10 year support lifecycle (security patches, etc.) OSX 
now has 3. 

If Mozilla and other developers simply follow Apple's "not supported" timeline, 
there will be a growing number of end users who will be left out. Where do you 
think they will go? If they migrate to Windows there is a much greater chance 
they will stick with Edge or whatever is there and leave Firefox behind.

I have been a long-time Firefox advocate. I hope to continue this but am 
uncertain where the Firefox support path is going...
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