The Growth Team proposed this very idea 6-9 months ago, their UX folks (Michael Verdi and Holly Habstritt) may already have some mocks to start from. I see Ryan linked to Bedrock, so maybe they've already implemented the idea outside of FxA. Members of the FxOS Connected Devices team have been chatting in the London office about similar proposals for FxOS and may also be worthwhile to talk with.
Shane On Wed, Jan 27, 2016 at 5:20 AM, Ryan Kelly <[email protected]> wrote: > On 27/01/2016 08:41, Sean McArthur wrote: > > We already have SMS functionality in Basket, and that is used on the > > Firefox for Android page. > > FYI, it took me a little while to figure out what you meant here, > because the SMS form seems to be hidden to non-US visitors: > > > > https://github.com/mozilla/bedrock/blob/master/media/css/base/send-to-device.less#L250 > > I assume because it only works for US telephone numbers. We may have to > do something similar. > > I noticed that a slightly-outdated variant of this idea already exists > in Aha as the following feature card: > > https://mozilla.aha.io/features/FXA-46 > > So let's re-use that number to start doing the feature planning in github. > > > Cheers, > > Ryan > > > > On Tue, Jan 26, 2016, 11:55 AM Ryan Feeley <[email protected] > > <mailto:[email protected]>> wrote: > > > > > >> On Jan 26, 2016, at 2:33 PM, Sean McArthur <[email protected] > >> <mailto:[email protected]>> wrote: > >> > >> Are they, though? > > > > We see a disproportionate number of accounts being verified on the > > phone. This means that users are registering on a computer, feeling > > their pockets vibrate, and clicking the link in their smartphone > > email. Android is the #3 OS for viewing the “account verified” > > screen where as it is only #8 when it comes to viewing the > > registration screen. This is only possible as people are more likely > > to check their email on their phones. > > > >> If I had just signed up to a service on my desktop, and it sent me > >> an email, I'd likely see the email in my desktop browser. (I'm > >> also trained to automatically delete emails from services I've > >> just signed up to, but I don't know if that's common.) > > > > Not every user will see the “account verified” screen in all > contexts. > > > >> I don't know if including this form will improve things. It is low > >> effort, though, and we could try it as an experiment. Is a user > >> more likely to follow a call to action on the success screen, > >> while still thinking about the sign up process, than they are > >> afterwards when they receive an email? > > > > Is it low effort? I think legal/privacy might feel differently about > > collecting phone numbers and sending SMS messages. > > > > I’m all for experiments though, but my money is on improving the > > post-verification emails with app/play store buttons. > > > > > > Ryan Feeley > > UX, Cloud Services > > Mozilla UX > > IRC: rfeeley > > > _______________________________________________ > Dev-fxacct mailing list > [email protected] > https://mail.mozilla.org/listinfo/dev-fxacct >
_______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
