On 27/01/2016 08:41, Sean McArthur wrote: > We already have SMS functionality in Basket, and that is used on the > Firefox for Android page.
FYI, it took me a little while to figure out what you meant here, because the SMS form seems to be hidden to non-US visitors: https://github.com/mozilla/bedrock/blob/master/media/css/base/send-to-device.less#L250 I assume because it only works for US telephone numbers. We may have to do something similar. I noticed that a slightly-outdated variant of this idea already exists in Aha as the following feature card: https://mozilla.aha.io/features/FXA-46 So let's re-use that number to start doing the feature planning in github. Cheers, Ryan > On Tue, Jan 26, 2016, 11:55 AM Ryan Feeley <[email protected] > <mailto:[email protected]>> wrote: > > >> On Jan 26, 2016, at 2:33 PM, Sean McArthur <[email protected] >> <mailto:[email protected]>> wrote: >> >> Are they, though? > > We see a disproportionate number of accounts being verified on the > phone. This means that users are registering on a computer, feeling > their pockets vibrate, and clicking the link in their smartphone > email. Android is the #3 OS for viewing the “account verified” > screen where as it is only #8 when it comes to viewing the > registration screen. This is only possible as people are more likely > to check their email on their phones. > >> If I had just signed up to a service on my desktop, and it sent me >> an email, I'd likely see the email in my desktop browser. (I'm >> also trained to automatically delete emails from services I've >> just signed up to, but I don't know if that's common.) > > Not every user will see the “account verified” screen in all contexts. > >> I don't know if including this form will improve things. It is low >> effort, though, and we could try it as an experiment. Is a user >> more likely to follow a call to action on the success screen, >> while still thinking about the sign up process, than they are >> afterwards when they receive an email? > > Is it low effort? I think legal/privacy might feel differently about > collecting phone numbers and sending SMS messages. > > I’m all for experiments though, but my money is on improving the > post-verification emails with app/play store buttons. > > > Ryan Feeley > UX, Cloud Services > Mozilla UX > IRC: rfeeley > _______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
